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Adobe Photoshop Family

21 Messages

 • 

308 Points

Sat, Jun 28, 2014 10:59 AM

Wacom intuos and cc 2014

I have a problem since the passage in cc 2014 with the wacom intuos tablet 4M (drivers up to date). The right click of the stylus can be used only by remaining rested for a long time above to reveal the window of option of tools, once the regulations make in this window, it is necessary to touch twice the image so that the tool makes effect.
To move level cursors (for example) is almost impossible. The wheel does not work correctly also: function zoom

I contacted wacom, without answer from them.

Anybody has the same thing?

Translated by Reverso

Responses

15.1K Messages

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195.8K Points

6 years ago

What OS version are you using?

21 Messages

 • 

308 Points

6 years ago

Windows 8.1

15.1K Messages

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195.8K Points

Make sure Ink is enabled in the system control panels -- Photoshop CC 2014 uses the newer MS tablet APIs on Windows 8, and may be missing some information from the tablet if Ink isn't enabled.

Beyond that, you'd have to contact Wacom to debug your setup/drivers.

21 Messages

 • 

308 Points

I read something on that and it solves the problem of the right click but not the zoom. I hope that Wacom will do what's necessary. Thank you, I am going to test it. Translated by Reverso

21 Messages

 • 

308 Points

6 years ago

I tried, it changes nothing.

I found a help which says to create a text file and to place it in: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings

In the file, it is necessary to incorporate these lines:

# Use WinTab

UseSystemStylus 0

Save the file with the name: PSUserConfig.txt

It allows to find a good use of the stylus but not the wheel.

Wacom, it's your turn to play!

Thanks Chris

Translated by Reverso

15.1K Messages

 • 

195.8K Points

Yeah, you shouldn't have to do that on Win8, assuming you have all the latest Windows patches.

Yeah, you need to talk to Wacom about why it isn't working correctly.

21 Messages

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308 Points

Wacom answered me, they prepare new drivers.

21 Messages

 • 

308 Points

6 years ago

With new drivers....same problem :-(