fung_swee_wong's profile

21 Messages

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322 Points

Wed, Apr 14, 2021 5:51 AM

PS can't detect GPU

Recently I just did an update of Photoshop to V22.3.1

After I launched PS, and then go to the performance dialog box, then noticed that it can't detect my GPU GTX1050i.

This was working fine with the previous version of PS. I suspect that the latest update had something to with this problem.

Thank you

BR,

FS Wong

Responses

31 Messages

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366 Points

3 m ago

@mark_dahm, just to be precise: with my AMD Radeon Pro WX 3100 on W10 the problem is not sporadic but systematic. The gpu is visible every time I launch Photoshop, but it consistently switches off the moment I have worked on the first picture that I opened in that session. Perhaps this might help with regard to the scope of the problem. Good luck.

Adobe Administrator

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15 Messages

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258 Points

3 m ago

Hi all,

 

We're happy to announce the release of Photoshop 22.4 in which we have included some bug fixes related to the "GPU not getting detected" in Photoshop. Please update Photoshop to the 22.4 version and let us know your feedback. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

 

Regards,

Nikunj

(edited)

Adobe Administrator

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288 Messages

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3.7K Points

3 m ago

@fung_swee_wong , try out 22.4; I believe transform warp and GPU detection were improved.

16 Messages

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214 Points

3 m ago

No help for me. Just updated from 22.3.1 to 22.4 - Photoshop still crashes as soon as I try to open it.

1 Message

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62 Points

3 m ago

Quadro P4000 dont show up in PS 22.31 and 22.4
rollback to 22.3 works
(updated drivers and windows)

1.2K Messages

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18.3K Points

2 m ago

Photoshop 22.4.2, not detecting GPU. This machine has an older Radeon so I'm not surprised that it isn't supported but it has been detected and works in older versions.

ATI has multiple drivers for this card, I've tried both that I can find (Catalyst and Crimson Edition beta.)

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1 Message

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60 Points

1 m ago

Same with Nvidia GeForce 720 after update