fung_swee_wong's profile

21 Messages

 • 

322 Points

Wed, Apr 14, 2021 5:51 AM

PS can't detect GPU

Recently I just did an update of Photoshop to V22.3.1

After I launched PS, and then go to the performance dialog box, then noticed that it can't detect my GPU GTX1050i.

This was working fine with the previous version of PS. I suspect that the latest update had something to with this problem.

Thank you

BR,

FS Wong

Responses

9 Messages

 • 

144 Points

4 m ago

I'll found some interesting discovery. By default Creative Cloud is installed with default language "English (North America)" I change it to "English (International)" than I imported settings file from previous installation and now Photoshop 22.3.1 works perfectly fine even upon multiple restarts of program.

3 Messages

 • 

90 Points

4 m ago

Same here! Went back to version 22.3 and now my brand new RTX 3070 card is recognized by PS. 

21 Messages

 • 

270 Points

4 m ago

Hi I have a GTX 980t and v 22.3.1 is working fine, so for you guys it's either your windows needs updating, your bios or you driver, best to have the latest all round...

I can see you have a very low allocation of ram in your prefs that will not help power and ram hungry photoshop in the least so change that to 85%...

Sorry you need to output more info about your system before blaming photoshop, thats not to say that Adobe are blameless before long we will all need a super computer to run the software.....

21 Messages

 • 

270 Points

4 m ago

Hi I see someone had downloaded the new update with the Language set to English(North American)

changed it to English(international) and it re-download the update and it works fine so I looked in my prefs and low and behold mine is set to English(international)(by Chance luck) and mine works fine, I can't be that easy can it ?.....

21 Messages

 • 

270 Points

4 m ago

Hi All

All people having probs with video cards can you check what language you update was set to ?

see the following:

Hi I see someone had downloaded the new update with the Language set to English(North American)

changed it to English(international) and it re-download the update and it works fine so I looked in my prefs and low and behold mine is set to English(international)(by Chance luck) and mine works fine, I can't be that easy can it ?.....

5 Messages

 • 

232 Points

4 m ago

Also have this issue, Adobe support deleted the settings folder, restarted photoshop and it fixed the issue, I restarted photoshop again to confirm while the tech was there and it worked again. True to form however with tech issues, on the next restart when the tech was not watching the problem had returned.

For the moment that it worked, however, my keyboard was actually responsive, I have a persistent problem in photoshop where my keyboard shortcuts do not work, I have to hammer on them multiple times sometimes to make them work. I have even replaced my laptop keyboard trying to fix this issue!

I noticed that when I open too many files in photoshop the GPU acceleration stops and the keyboard works properly. So my keyboard not working seems to be directly related to the GPU drivers.

For a moment the other day when the GPU was detected photoshop ran like a dream, so much so I thought there was something wrong with my images!! It speeded up my work maybe 200% which being self employed would double my earnings!

For about 2-3 versions now I have been having GPU issues, the latest is the first version to have Unknown GPU fault. Running 22.3 and opening photoshop with no other programs running 3 or 4 times I can normally get it to detect the GPU.

Everyone keeps pestering LIVE support daily on this issue. Its only ever the squeaky wheel that gets the oil


2 Messages

 • 

70 Points

4 m ago

Adding a 5600XT to the affected cards. My drivers and Windows are always kept current.

And the download is stuck....

Edit: rollback to 22.2 solved it.

(edited)

4 Messages

 • 

98 Points

4 m ago

Same problem here. GTX 1650Ti

1 Message

 • 

62 Points

4 m ago

I had the same problem on my W10 PC with an NVIDIA GeForce RTX 2070 Super with 8 Gb RAM; previous Ps versions recognized it with no issues.  What it took on my system was to disable the on-board GPU via Windows Control Panel-->Device Manager (under an admin account, of course) and then the current Ps version recognized the card.  No doubt, however, that this is a Ps issue that should be fixed in the next update.

13 Messages

 • 

188 Points

3 m ago

Same here ;-) Windows 10 Photoshop 22.3.1

(edited)

7 Messages

 • 

122 Points

3 m ago

hi please chek this un install that photoshop re install the same version for lanuage chose english international it will solve it i did the same i now dont have any problem

2 Messages

 • 

72 Points

3 m ago

Same problem with UNKNOWN GPU on NVIDIA GeForce RTX 2080 Max-Q Design.
Already had this problem since the previous update.. absolutely ridiculous that this is not being addressed, Photoshop is nearly unusable. I downloaded GIMP for goodness sake.

13 Messages

 • 

188 Points

3 m ago

Same here! 22.3.1 come on Adobe ;)

13 Messages

 • 

188 Points

3 m ago

@Tylkko, @roshanz92 and all the above Found the solution :)

If you do this you have to install your apps again!

(edited)

137 Messages

 • 

2.1K Points

3 m ago

I think all has been told by us already. It would be nice if any of Adobe's representatives/developers would respond here and tell us when the fix for this is coming.

(edited)