16 Messages
•
226 Points
Sun, Nov 22, 2020 9:28 AM
Photoshop: Workspace freezes (Windows)
Workspace freezes everytime, interface is not clickable and i open the document again to solve the problem. Nvidia drivers are up to date, last version windows, 6gb geforce gtx, 16gb ram.
#newday-newerrorphotoshop
Question
•
Updated
2 months ago
• Edited
25
5
Helpful Widget
How can we improve?
Tags
help
problem
bug
photoshop
error
windows
crash
Responses
Kaori
4 Messages
•
90 Points
2 months ago
Same problem on LR classic . MacBook Pro 163 Catalina.
0
0
Rafael_Winniger
19 Messages
•
388 Points
2 months ago
I'm having the same issue with Photoshop 22.0.1 on Windows 10 1909 and 2004. From time to time the workspace / canvas freezes, while all other panels remain responsive. When I save the file and re-open it, I can continue working.
I am using the GPU on both systems, a Nvidia MX150 in one and an RTX 2060 in the other one. All drivers are up to date.
(edited)
0
0
JeffreyTranberry
Adobe Administrator
•
15.8K Messages
•
295.1K Points
2 months ago
Just to confirm, you have the 22.0.1 update installed?
Sr. Product Manager, Adobe Digital Imaging
6
0
JeffreyTranberry
Adobe Administrator
•
15.8K Messages
•
295.1K Points
2 months ago
@demetry Do you have an 3rd party plug-ins installed? (DXO/Nik?)
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Sr. Product Manager, Adobe Digital Imaging
0
0
Andrzej Strzalkowski
1 Message
•
64 Points
2 months ago
Same here.
Version: 22.0.1 20201106.r.73 2020/11/06: 70b4743b574 x64
Windows 10
0
0