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Adobe Photoshop Family

2 Messages

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80 Points

Wed, Dec 3, 2014 3:52 PM

Photoshop: Won't create anything

I have downloaded the latest trial of photoshop, but it wont let me create a new background layer or add any layers... I go through 'file' 'new' and click ok but nothing comes up in the work space, has anybody else had this problem/ know how to fix it ? thanks

Responses

15.1K Messages

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195.8K Points

6 years ago

What OS version are you using?
That sounds like it could be a video driver bug, or just windows opening on another display.

2 Messages

 • 

80 Points

6 years ago

We are currently operating on Windows 7 ... so maybe it can't support this up to date version of photoshop?

Adobe Administrator

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15.4K Messages

 • 

291.1K Points

6 years ago

Are you saying that a new document window isn't created at all? Or the contents of the document window are always empty and don't change?

If the latter, I agree with Chris, it's likely a driver issue. Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...

Sr. Product Manager, Adobe Digital Imaging