jesse_mellon's profile

15 Messages

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758 Points

Thu, Mar 31, 2011 7:37 PM

Photoshop: Why do color samplers keep appearing?

What inadvertent keyboard command am I invoking to constantly invoke color samplers? I don't use 'em, but I'm constantly having to dismiss them from the info palette.

Responses

15.1K Messages

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195.8K Points

10 y ago

Do you use the eyedropper tool a lot?
Pressing shift while using the eyedropper places a color sampler.
(made worse on MacOS 10.6.5-10.6.6 by an OS bug that makes modifiers "stick", but 10.6.7 should have fixed that)

Adobe Administrator

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15.9K Messages

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295.3K Points

Good point Chris, she may be experience this issue:

< a href="http://blogs.adobe.com/photoshopdotcom/2011/03/macintosh-os-x-10-6-7-update-addresses-photoshop-sticky-modifier-key-issue.html">Macintosh OS X 10.6.7 update addresses Photoshop sticky modifier key issue

As the article describes, updating to OS X 10.6.7 corrects this problem.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.9K Messages

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295.3K Points

10 y ago

Pressing the [Shift] key while clicking with the Eyedropper tool will create new color samplers on your document.

You can permanently disable Color Samplers by choosing Color Samplers from the Info panel flyout menu.

More information can be seen here in the help documentation:

Adjusting color samplers

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.9K Messages

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295.3K Points

10 y ago

Good point, Chris.

It's likely you are seeing this issue now that I think about it. Updating to 10.6.7 should correct the problem. Details and instructions here:

Macintosh OS X 10.6.7 update addresses Photoshop sticky modifier key issue

Sr. Product Manager, Adobe Digital Imaging

15 Messages

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758 Points

10 y ago

Hmmm, I'm running 10.6.7. I'm probably just shift-happy when I use the eyedropper (I use it quite a bit). Thanks very much!

Adobe Administrator

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15.9K Messages

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295.3K Points

OK. Thanks for the update/clarification. It's always a bit of a guessing game to some issues/questions out.

Sr. Product Manager, Adobe Digital Imaging

2.1K Messages

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32.2K Points

10 y ago

Additionally, while using some tools (e.g. the Brush Tool), holding down the Alt (Win) or Option (Mac) key will temporarily activate the Eyedropper Tool. So if you are using the Brush Tool and Shift+Alt(Option)+Click, you will leave a sample point.

-Brett

3 Messages

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82 Points

2 m ago

I recently began experiencing the same problem.  I'm running macOS Big Sur 11.1 and the 2021 version of Photoshop CC.  I like to hold down the option key while using the brush tool to quickly switch the eyedropper tool on and off so I can pick up colors as I paint.  Until this bug began, I preferred to do this using the option-key modifier button on my Intuos4 tablet.  However, now when I use the tablet option button, it drops a sticky color sampler and constrains my brush direction along horizontal, vertical, or diagonal lines.  This behavior is awful!  It slows down my workflow immensely.  I've removed the key binding that assigns 'I' to the color sampler tool, but it still does it.  The info flyout menu does not appear to contain any option to disable color samplers.  Using the option key on my keyboard still works as it should, but it's much less ergonomic.

Photoshop has also stopped letting me use a cursor that displays the brush size.  Even though I have "Full Size Brush Tip" selected in my Cursors preferences, it's only showing the crosshairs now.

How can I fix these problems?  I used to love working in Photoshop, but with these two bugs it's become extremely frustrating.