11 Messages
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302 Points
Mon, Aug 24, 2015 3:29 PM
Solved
Photoshop: Wacom tablet annoying Ctrl Alt Shift popups/ Windows Ink loss of pressure sensitivity (Windows 10)
Windows 10 issue. I'm using a Wacom Intuos Lg tablet with the latest drivers and the newest version of Photoshop CC 2015. After installing Windows 10, when I am using my Wacom tablet, whenever I push Ctrl, Alt or Shift on the keyboard, a tiny distracting popup box shows on the screen “Alt” “Alt+Shift” etc. In Wacom Tablet Properties>Mapping, when I disable “Use Windows Ink”, the popups disappear but the pen sensitivity in Photoshop CC 2015 also stops functioning. The sensitivity still works in other programs like Toon Boom Harmony though. Note: when ’ Use Windows Ink’ is enabled and I am using my USB mouse instead of my Intuos pen, pressing Ctrl, Alt or Shift does not bring up the little popups. Check out the thread of other people having this same problem on the Microsoft site.
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5 months ago
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matt_watts_6282101
11 Messages
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302 Points
5 years ago
This is what the annoying popup looks like
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matt_watts_6282101
11 Messages
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302 Points
5 years ago
Essentially, here's the same forum issue thread I posted on Microsoft's site.
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matt_watts_6282101
11 Messages
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302 Points
5 years ago
https://forums.adobe.com/message/7549784
Basically, you uncheck Windows Ink in the Wacom properties and then you create a quick little .txt file to save in your Photoshop settings which disables the Windows Ink dependency. I am so happy I can use my current version of Photoshop again!
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chain83
88 Messages
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1.9K Points
3 years ago
I have no idea who on earth decided that Windows Ink was a good idea as default in Photoshop (it might be fine for the 2 people in the world who use a touch screen for operating Photoshop, but the thousands with pen tablets suffer). It would be very nice if Photoshop added a setting to disable Windows ink (without having to add the custom settings text file workaround).
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jack_zucker
3 Messages
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100 Points
3 years ago
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joshua_davis_c4f5qoefhjpge
1 Message
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60 Points
3 years ago
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aya_kun
1 Message
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60 Points
2 years ago
I'm on Windows 10 (2018 update) Photoshop CC 2018, Wacom Intuos and Cintiq.
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ed_keene
1 Message
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60 Points
2 years ago
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nt_green
1 Message
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60 Points
a year ago
Here is my situation as of February 2020 (Note: I have spent 4 or more hours searching for a solution and found nothing to fix the ALT, CTRL, SHIFT pop ups).
In order to get Pen Pressure to work in Photoshop CC2020 I have to do the following:
- Create a txt file with the body of text reading - # Use WinTab UseSystemStylus 1
- Save the file as PSUsersConfig,txt
- Place the file in the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings
- Turn on the Windows Ink in my Wacom Tablet properties
- Now pen pressure works BUT ONCE AGAIN I get the annoying modifier keys popup (Alt, Ctrl, Shift)! Really!!! .
- I've tried many variations of PSUsersConfig text file, the older version with UseSystemStylus 0, saved with and without the .txt. Spent many, many hours trying to get it to work!
- I am on Windows Home so going into the gpedit.msc is not an option as it is only available on Windows 10 Pro! (Mind you that doesn't seem to work for anyone anymore so who knows!)
This has been going on for years and with what we pay for software and hardware it is ridiculous. Oh ...just as a note, my cheap little travel tablet (XP Pen G640) does not have the same problem, I can turn off Windows Ink and still get pen pressure and not get popups and it is 1/3 the cost of my Wacom!!! Come on Wacom/Photoshop!12
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warren_bernard
28 Messages
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572 Points
10 months ago
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philippe_valette
16 Messages
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1.2K Points
5 months ago
https://feedback.photoshop.com/photoshop_family/topics/photoshop-pen-tablet-windows-ink
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