sascha_hein's profile

10 Messages

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244 Points

Sun, Apr 26, 2020 9:17 PM

Photoshop: Use brush as an eraser (german)

The function to use the chosen brush as an eraser doesn't work in the german Version, even though it is mentioned in the official list of shortcuts.



Responses

Adobe Administrator

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3.5K Messages

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53K Points

1 y ago

Hallo!
Okay, this appears to be a problem in English too.  I've gone ahead and logged a bug. 

Thanks for letting us know,David

Adobe Administrator

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3.5K Messages

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53K Points

1 y ago

Hello Sacha,

My mistake.  This functionality was added for 21.0 and does appear to be working in English and German on both platforms.  You need to make sure you're not working on the background layer, as erasing there leads to non-transparent results.
Thanks,
David

10 Messages

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244 Points

Hello David, please log a bug again, I am working with 21.1.2, German Version. This functionality won't work with the Gravis - Key (`), tested it again on another Layer with different Brushes.

Thanks
Sascha

Adobe Administrator

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3.5K Messages

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53K Points

Hey Sascha,
That's very strange, because I tried it this morning.  Are you on Windows or Mac?  Which OS version?  You're using a German keyboard layout as well as a physical German keyboard?  And the ` that you're pressing is below ESC and to the left of the number 1?

Would you be available for a web-hosted screenshare?  There's something more here, I think.
Thanks,
David

10 Messages

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244 Points

Hey David, 

I'm working on Windows 10, V.1909.

The Keyboard is German Layout, German physical device. 

I've tried both, the key below esc, left of the number 1 (on german Layout, this is not the gravis, it is the Accent circonflexe (^)) and the Accent Grave (on german Layout on the left of the backspace, together with shift. (`)

I'm available for a screenshare, just need to make out the Time.

Thanks
Sascha

55 Messages

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870 Points

hi, try to use the ">" key on your German keyboard. I think it should be working. Maybe the documentation needs an update. 

10 Messages

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244 Points

It jumps to erase, but dont hold the used brush this way. It uses a round soft brush then, unfortunatly.

55 Messages

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870 Points

hmm, then it is a bug or not full supported with every brush. I just did a test with the standard brush and not a custom one. maybe some Adobe Member can answer the tool function better.

Adobe Administrator

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3.5K Messages

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53K Points

The shortcut is actually a new one, added recently in 21.0, that's why I wasn't familiar with it.
Thanks to the current situation, I don't have a physical machine or keyboard I can connect with.  At least on Windows.  Using VPN, however, I don't see a problem when I set my keyboard to German.  Similarly, I'm not seeing a problem on my Macbook Pro set to German either.  I've logged a bug to have this investigated and it appears to be an issue in Czech as well.  Strange.

The new functionality is SUPPOSED TO allow users to erase with the same brush they were painting with.
Thanks for letting us know and hopefully we'll get this resolved soon.  Meanwhile, if this is happening in your language too, please add a comment so I can have those languages checked as well (all my equipment is locked down).
Thanks,David

10 Messages

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244 Points

is there an update to the logged bug so far? Is it possible to review the status of the logged bug?

Champion

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1K Messages

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21.4K Points

@dmohr I believe there might be a possible shortcut conflict, as < > are used to switch to the first and last brushes, if I'm not mistaken, while the german documentation lists the English placement of those keys (shift+, and shift+.), and on the german keyboard, this key combo is wrong. There are many problems like that in the french doc for KBSCs.

 

Can a german user tell me what are the keys they really have to use to select the first and last brush?

 

Keyboard mapping issues like these abound for localized users, and most of the times, the desired function is not even listed in the kbsc editor.

Champion

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1K Messages

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21.4K Points

I have to check on my mac, on a French Ps, MacOS and AZERTY keyboard, but I believe there's also a similar issue that the listed KBSC does not work.

30 Messages

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380 Points

@dmohr 

Is there anybody at Adobe who _does_ have access to a non-US-system?

Is there anybody at Adobe who _is_ familiar with new features?

Is there anybody at Adobe who is familiar with quality control?

Is there anybody at Adobe who cares about the future of PS like I do?

2 Messages

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82 Points

10 m ago

This reply was created from a merged topic originally titled italian keyboard problem with brush paint delete and grave accent key.

I am following many tutorials regarding the latest version of Photoshop 2020. In this version there is the possibility of using the brush and erasing alternately with the tilde key. However, Tilde does not exist on the Italian keyboard, nor does that of the grave accent that you have indicated as an alternative exist. I therefore ask technical support to indicate a valid key for the Italian keyboard or to find an appropriate solution.

Adobe Administrator

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3.5K Messages

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53K Points

Unfortunately, it would appear that this is an issue in Italian too.

30 Messages

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380 Points

So "Unfortunately, it would appear that this is an issue in Italian too." is the only hellp/answer to this programming desaster by an official Adobe Rep?

- After months.

15 Messages

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330 Points

9 m ago

This is an issue with Scandinavian keyboard too! 

3 Messages

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30 Points

7 m ago

Not sure if this will help but it does for me on Windows 10 you need to use "US keyboard" in your preferred language not "United States-International" keyboard I hope this helps

10 Messages

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244 Points

I would say, even if this would work, it can't be the answer to use the "wrong" keybordlayout to become capeable of an officialy documented KBSC....

Champion

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1K Messages

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21.4K Points

7 m ago

And on an AZERTY keyboard as well: https://feedback.photoshop.com/conversations/photoshop/in-photoshop-which-short-key-should-i-use-on-a-azerty-keyboard-to-toggle-between-painting-and-erasing-with-the-same-brush-tip/5f5f46264b561a3d42766d1e

30 Messages

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380 Points

3 m ago

Is there a solution yet?

How do you use the erease feature on non-US-Systems?

(By the way, programming it to be ~ for american keyboards only without any flexibility in key binding seems a total lack of basic programming skills in the first place to me...)

(edited)