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Adobe Photoshop Family

1 Message

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70 Points

Fri, Mar 15, 2019 12:16 PM

Photoshop: Unresponsive and grey, no features are visible. (Windows)

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Adobe Administrator

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3.5K Messages

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52.9K Points

2 years ago

Hi Lena,

I'll be honest -- I've never see this before.  But let's see if we can figure this out.

Has this ever happened before?  Have you tried to relaunch Photoshop?  Reboot the computer?  Which OS are you running?  Which version of Photoshop?  Could it be an issue with your video driver and/or card?  Have you changed it lately?  Have you checked for updates?

Thanks,
David