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17 Messages

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482 Points

Tue, Sep 22, 2020 7:07 PM

Photoshop: UI Scaling on 4k greater than 2x on macOS

MacOS Catalina
I just purchased a Cintiq Pro 32 (4k).  The text and UI in Photoshop is very small and when I go to Preferences>Interface and change Font size to "large" nothing seems to change.  I also notice that "UI Scaling" is greyed out so I can't adjust that.  When I open up Illustrator, all of the UI Scaling preferences are available and work as expected.  How do I get Photoshop to have UI Scaling working?

Responses

Adobe Administrator

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174 Messages

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2.6K Points

4 months ago

Photoshop for Mac just has the pixel doubling to help scale things better for retina displays, but that may not be enough for a 4k monitor. At the very least you can max out the scaling that is supported by selecting 'Large' and check the Scale UI to Font checkbox.

17 Messages

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482 Points

Thanks.  I tried the "Scale UI to Font" and selected "Large" but it seems to be almost identical to "Small".  No noticeable change.  What is the "pixel doubling" feature?  Is that the option for UI Scaling?  If so, mine currently is set to "auto" and is greyed out so I can adjust it.  (Illustrator works for this feature though)

Adobe Administrator

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174 Messages

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2.6K Points

You should see a big change with the Large setting; you will have to restart Photoshop to see it, though.

 

When Retina displays came out, they were about double the resolution of previous displays, so we did this feature called 'pixel doubling' to preserve the relative size of things inside Photoshop when you used one of these displays. 

17 Messages

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482 Points

I just made it "tiny" and restarted Photoshop and I can see it got smaller.  Now I'm back on "Large".  I guess I expected a much larger difference between the two.  The UI Scaling option is still greyed out for me though.  Doesn't look like I can use the pixel doubling feature you're talking about for some reason.  Can you specifically tell me where the "Pixel Doubling" toggle is?

Adobe Administrator

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174 Messages

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2.6K Points

4 months ago

Those options that you see are effectively that pixel doubling feature; there is no additional setting AFAIK on Mac.

 

For Windows, Photoshop is indexed to the operating system scale setting, so you can get more range there, but Mac doesn't have that same option.

17 Messages

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482 Points

Bummer.  I'm able to do this in Illustrator though.  I assume it's a completely different setup then? (Illustrator reference attached)

1 Message

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60 Points

2 months ago

Just upgraded from CS5.5 to 2021 - 22.0.1   I am using Windows 10.

I too am experiencing this same issue. 

I've tried every combination of UI Scaling, UI Font Size and Scale UI to Font - Restarting Photoshop between each combination.  I tried on my 3840 x 2160 monitor and the 1900 x 1200 one.  I changed the Windows Scaling from the Windows Recommended (150% on the 4K monitor) to 100%.  

Nothing changes on either monitor.

I got into chat with Support who was unable to resolve it.  He/She had me install 2020.  It too would not take any change to the UI settings.

Illustrator's UI settings are wonderful.  Even on the 4K monitor set at 100% Windows scaling, Illustrator's GUI can get REALLY big.