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Adobe Photoshop Family

2 Messages

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80 Points

Mon, Oct 22, 2018 2:28 PM

Photoshop: Text gets cropped if I use image processor before saving

When I use image processor to make all my open photoshop files into jpgs, the ones that I process before saving have any text boxes I have edited cropped slightly. The ones that I process after saving changes are unaffected. See examples, the first one is before I save and the second one is after.



Responses

Adobe Administrator

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15.8K Messages

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295.1K Points

2 years ago

Is this a behavior change with the 2019 release? Are you on Mac or Windows? Would it be possible to post a link to your original PSD for us to troubleshoot?

Sr. Product Manager, Adobe Digital Imaging

2 Messages

 • 

80 Points

2 years ago

I'm on Mac, it's the 20.0.0 CC 2019 release (I just updated it today) I probably can't link my files since we have a lot of proprietary fonts. But I tested it with several different files, making a brand new file with just a helvetica text box and it still crops when I have unsaved changes and use image processor, but only on the text boxes I've edited before saving.

For example, if I have three text boxes, I save, then use image processor it's fine. But if I edit one, then use image processor before saving, the only cropped text box is the edited one. I think it has something to do with committing changes by saving the psd first.