krit_pasupa's profile

2 Messages

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80 Points

Sat, Sep 15, 2018 2:59 PM

Photoshop: Stuck at Hand Tool, reopening doesn't help but have to restart computer

I closed photoshop as normally but when I reopen it with creating new file or open file. I stuck at hand tool. I click at the other tools (all tools) but the cursor is stuck on "Hand tool". Reopen Photoshop cannot solve this problem. I have to restart my computer to fix it. This problem often happen to me.

Macbook pro 2017, High Sierra 10.13.6

Responses

Adobe Administrator

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15.9K Messages

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296.4K Points

3 y ago

Unplug your keyboard but leave your mouse plugged in. Do the tools work normally?

452 Messages

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8K Points

3 y ago

Sounds like the spacebar might be jammed? Although, that would affect other applications as well.

Adobe Administrator

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15.9K Messages

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296.4K Points

3 y ago

If not a bad keyboard/stuck key, usually a 3rd party utility conflict: https://helpx.adobe.com/photoshop/kb/...

Employee

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185 Messages

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3.9K Points

3 y ago

possibly just a wireless keyboard that thinks the spacebar is down for some reason.  (missed a keyup message?)

2 Messages

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80 Points

3 y ago

I did not use any wireless keyboard or any usb interface and my spacebar is work fine. Maybe it's because my auto collection utility but this utility and photoshop work fine on my previous Macbook Air(10.11: "El Capitan"). :(

1 Message

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60 Points

2 y ago

I have the same problem! please help! I have no plug-in keyboard. The hand tool will not disappear and will only resolve itself if resetting my mac. However, it will get stuck on the hand tool again around just 10 minutes of Photoshop use :(