ovo_jel's profile

3 Messages

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112 Points

Sat, May 28, 2011 3:25 PM

Photoshop: Scratch file locked error

I've been making some changes to scratch disks and after restart PS gives me errors and refuses to start.

"Could not open a scratch file bacause the file is locked
or you do not have the necessary access privileges. Use
the 'Properties' command in the Windows Explorer to
unlock the file."
and right after that
"Could not initialize photoshop because the file is
locked or you do not have the necessary acces privileges...."
The rest is the same...

Is there any way to change the scratch disks setting without opening the PS?

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

8 y ago

We've released an update to correct this issue with limited user account system due to locked default scratch disk:

http://blogs.adobe.com/photoshopdotco...

Sr. Product Manager, Adobe Digital Imaging

15.1K Messages

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195.8K Points

10 y ago

Most likely you have messed up permissions on the TEMP directories and possibly the root level of your disks.

3 Messages

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112 Points

10 y ago

I didn't know that my account doesn't have full administrator rights and I couldn't log on Administrator hence it was desabled:/ Don't know when I did that...
Boot to Safe Mode, enabled Administrator acc, added administrator rights to my acc and boot again...
Works better than ever, thanks Chris:)

3 Messages

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112 Points

10 y ago

If you ever come to Banja Luka (Bosnia&Herzegovina), call me:)
Own you a beer :D

1 Message

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120 Points

9 y ago

Solution (Windows)
Navigate to C:\Users\[USERNAME]\AppData\Roaming\Adobe\Adobe Photoshop CS5\Adobe Photoshop CS5 Settings

Delete either file (depending on version):
Adobe Photoshop CS5 Prefs.psp (for 32bit version)
Adobe Photoshop X64 CS5 Prefs.psp (for 64bit version)

Open Photoshop (hold ctrl-alt-shift for admin mode if needed)
Edit > Preferences > Performance
Check Scratch Disks and verify C:\ (system) is not checked.

1 Message

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62 Points

Thank!!!

1 Message

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60 Points

thank you so much bro....!!!!!

1 Message

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60 Points

Thank you so much papa

1 Message

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60 Points

You saved me, thanks!!

1 Message

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60 Points

6 y ago

I ran AVG PCTUneUp and I guess it changed scratch file sources? Because it has taken me 2 days to sort this problem out.

I still cannot transfer photos between LR4 and PS6 though?? ANy help on that one please?

Adobe Administrator

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15.9K Messages

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295.3K Points

What's the specific error? You may need to uninstall and reinstall your software to replace the missing/damaged files.

Sr. Product Manager, Adobe Digital Imaging