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Adobe Photoshop Family

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172 Points

Wed, Jan 24, 2018 9:21 AM

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Photoshop: Scrambled image when opening

Second issue in a couple days. For some reason, sometimes when I open images it comes up as just a fustercluck of colours. I can close the image and reopen it but it doesn't help. Closing photoshop doesn't help. 

I'm using PS CC 2018, fully updated, for Mac. 

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Adobe Administrator

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14.7K Messages

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3 years ago

Hi Liza,

Someone else was seeing this right after updating. Restarting their Mac fixed it. Have you tried restarting your Mac?

Sr. Product Manager, Adobe Digital Imaging