liza_fraser's profile

6 Messages


172 Points

Wed, Jan 24, 2018 9:21 AM

Photoshop: Scrambled image when opening

Second issue in a couple days. For some reason, sometimes when I open images it comes up as just a fustercluck of colours. I can close the image and reopen it but it doesn't help. Closing photoshop doesn't help. 

I'm using PS CC 2018, fully updated, for Mac. 

This conversation has been merged. Please refer the main conversation:

Photoshop CC 19.1: PNG Images Opens with Distortion


Adobe Administrator


15.9K Messages


296.4K Points

4 y ago

Hi Liza,

Someone else was seeing this right after updating. Restarting their Mac fixed it. Have you tried restarting your Mac?