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152 Points
Fri, Nov 14, 2014 7:03 PM
Solved
Photoshop: Scanner driver problems in Photoshop CC and CC2014 on MacOS
Please update scanning method for MAC with Photoshop CC or CC2014. (Currently cannot scan directly anymore from my Epson Perfection 4490 Photo scanner to Photoshop. It used to be so easy. Now I have to use Epson or Mac to scan, save as TIFF, and then open in Photoshop. Very clunky and time consuming. Not a solution.) Please fix this glitch.
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
6 years ago
Sr. Product Manager, Adobe Digital Imaging
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
6 years ago
Do you have the TWAIN plug-in installed for Photoshop?
http://helpx.adobe.com/photoshop/kb/t...
(The CS6 plug-in should work in CC)
Personally, I do all my scanning in the background with the stand-alone scanner software. All TWAIN really does is call that software, so there’s no quality difference, plus you’re not locking Photoshop up just to doing scanning. You can retouch and edit images in Photoshop while you scan in the background – which I find is far more efficient.
Sr. Product Manager, Adobe Digital Imaging
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joanp
9 Messages
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152 Points
6 years ago
4
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gdecaux
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110 Points
6 years ago
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joanp
9 Messages
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152 Points
6 years ago
4
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joanp
9 Messages
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152 Points
6 years ago
0
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
6 years ago
Sr. Product Manager, Adobe Digital Imaging
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gdecaux
7 Messages
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110 Points
6 years ago
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joanp
9 Messages
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152 Points
6 years ago
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jackson_turner_6932063
2 Messages
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80 Points
6 years ago
I have successfully installed Photoshop CC 2014.2.1
A scanner is connected: EPSON PERFECION V700 Photo
When importing from the scanner, it works the first time.
After saving the first scan, I click import to scan a second image.
Then Photoshop won't generate an over view for the scanner, I can not scan more then once. In order the do a second scan I must restart PS every time.
I have tried calling customer support, they recommended I update PS.
I also updated the scanner for this iMac.
Do you have any advice?
This system is fundamentally important to our business which has come to a halt because of incapability to scan.
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joanp
9 Messages
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152 Points
6 years ago
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gdecaux
7 Messages
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110 Points
6 years ago
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