Photoshop: Scanner driver problems in Photoshop CC and CC2014 on MacOS

Joan, can you try the 15.2.2 update that was released tonight with Image Capture and let me know if you get the dialog more than one time?

Does the 4490 have a TWAIN driver?

Do you have the TWAIN plug-in installed for Photoshop?

http://helpx.adobe.com/photoshop/kb/t...

(The CS6 plug-in should work in CC)

Personally, I do all my scanning in the background with the stand-alone scanner software. All TWAIN really does is call that software, so there’s no quality difference, plus you’re not locking Photoshop up just to doing scanning. You can retouch and edit images in Photoshop while you scan in the background – which I find is far more efficient.

Yes Epson has a TWAIN driver and it's downloaded. In addition, the TWAIN plug-in for PS is installed. I have talked twice today with tech support and am told that the CS6 plug-in only works with PC, not with Mac, which was an unpleasant surprise. I don't like the extra step of scanning in one software, saving the file and opening it in another. Also there is a color quality difference that's notable, with PS being far superior to Epson. It was easy for many years but now it's a pain.

it is quite true. It is unbearable to be forced to use a stand-alone application, whereas in previous versions of photoshop it was so easy to scan inside the application. This is very important for the workflow, how to be effective otherwise?Vuescan on mac crashes because he wants a 32-bit version of Photoshop CC, and this version does not exist for Mac OS, unlike Photoshop for Windows, which exists in 32-bit and 64-bit. It's intolerable, when we know that quite a number of illustrators, graphic designers or photographers are working on Mac OS. Adobe expects lazily third-party developers to do the job for them.

Just scanning a project now and remain frustrated at Adobe's refusal to work with the industry scanner standard-bearers like Epson. Takes twice as long now.

Yes Jeffrey, I just updated to 15.2.2 and did two test scans, each with multiple images. Did one page and then the next successfully. What a relief. At least I consider this a workable situation now. Assuming this will work on Yosemite? I have not yet upgraded but plan to within the next month, or whenever my current projects are done. Many thanks to you and your Adobe team.

It should work on Yosemite as well.

Yeah ! After installing the 15.2.2 update, Image Capture works well with Yosemite, except a little display bug (scan resolution choice, but it's easy to get around the thing by switching between grayscale and color mode, and go back to the resolution mode drop down menu). It's possible now to scan multiple images, opening in Photoshop CC if the option is checked. This is the solution that I will use from now on, instead of Vuescan.

Yes, I am very relieved that I don't have to buy Vuescan now. But hope they do fix the scan resolution dropdown, as that is something that should work.

This reply was created from a merged topic originally titled Photoshop CC 2014: Importing images from a scanner, works first time only on MacO....

I have successfully installed Photoshop CC 2014.2.1
A scanner is connected: EPSON PERFECION V700 Photo

When importing from the scanner, it works the first time.
After saving the first scan, I click import to scan a second image.
Then Photoshop won't generate an over view for the scanner, I can not scan more then once. In order the do a second scan I must restart PS every time.

I have tried calling customer support, they recommended I update PS.
I also updated the scanner for this iMac.

Do you have any advice?
This system is fundamentally important to our business which has come to a halt because of incapability to scan.

I had to use the Apple Image Capture, which is ok, although I preferred scanning through the Photoshop program. Have not yet found another solution, unfortunately. Some feels it's an advantage to keep scanning in the background with a separate program. Hope you can make this work.

In fact it does not work so well with Image Capture. It can scan, yes, and the scanned image opens well in photoshop, but when I use the brush to retouch, photoshop CC (2014.2.2) crashes immediatly. So the best thing to do in full knowledge of the facts is to quit Photoshop CC just after scanning, (therefore Image Capture also quits) then to relaunch photoshop, open the image scanned previously and everything is going well !