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Adobe Photoshop Family

5 Messages

 • 

864 Points

Wed, Oct 23, 2019 4:10 PM

Photoshop: Saving copy not saving over jpg file

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

Responses

2 Messages

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74 Points

a year ago

Today Adobe sent a Photoshop Update... but, not solved yet!!!!!

5 Messages

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480 Points

INSANE that they just released that update without a fix to this. I just updated as well and... YEP. still happening.

3 Messages

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106 Points

Right? Losers...

2 Messages

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70 Points

a year ago

So, no resolution on this stupid annoying problem?? So, Adobe...if something's not BROKEN, don't FIX it. :)

3 Messages

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284 Points

a year ago

What is truly sad and pathetic about Adobe these days is that they don't care at all about testing their software and try to pass off bugs as features. Gone are the days when software developers cared because it impacted sales. They have us on subscription now, do not care one bit. Pathetic.

4 Messages

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112 Points

10 months ago

Still not working / fixed.  Running macOS Catalina 10.15.2 and Photoshop 21.0.2.  Tested this on a '19 MacBook Pro and '13 Mac Pro.  Both behave the same.  Decided to find a fix today, but no joy... found this thread instead.

I fail to understand how this is an Apple issue.  If this was something to do with file duplication at Apple OS level, then I should see same / similar behavior in other applications as well, right?  Adding "copy" to file name is only happening in Photoshop...

I think this bug coincided with a splash screen in Adobe cloud manager or Photoshop about getting X amount of cloud space from Adobe in relation to the Adobe cloud account (that was bundled in with Photoshop).

15 Messages

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354 Points

I don't believe it's an Apple issue at all. Flattening the file, then saving as a copy overwrites as it should. This is a Photoshop bug, or a UX oversight. It's very easy to slip up and forget to undo or revert flattening the file, resulting in further additional steps to restore the file (hello Time Machine!). I would hope this would be realized and "fixed" (if not a bug and done purposely).

1 Message

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82 Points

10 months ago

I REALLY hope they fix this soon... it slows down my workflow and on tight deadlines, I, and other creators can't afford it.

4 Messages

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112 Points

10 months ago

No, that does not work.  I can open an existing JPEG and tell it to overwrite JPEG and Photoshop it does not.  Instead it's this stupid copy-thing...  And, my images are already just one layer (the background layer), thus no layers to merge nor flatten.  Those options are grayed anyways.... well... because there is nothing to merge or flatten.

1 Message

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62 Points

10 months ago

Same problem here. Posting to follow.

2 Messages

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90 Points

10 months ago

Just started experiencing the same issue. Ridiculous.

9 Messages

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252 Points

10 months ago

Please fix this issue, this is infuriating and makes the existing 'save as a copy' 'functionality' (read: hinderance) 10x more annoying

7 Messages

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140 Points

10 months ago

I spoke too soon.  As suggested, I changed the read and write permissions, worked for a day and now it is again saving copy and not saving over existing jpg.  

5 Messages

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480 Points

10 months ago

I finally just got this solved. I had to Chat with Adobe support here: https://helpx.adobe.com/contact.html (there should be a speech bubble you can click in lower right-hand corner). I asked for "Troubleshoot a Product Issue" .... and I was eventually connected with the correct person. They screenshared my screen and solved the problem. It was a matter of choosing the correct permissions (see Leslie's post earlier)... but it was much more complicated than she explained, so sadly I don't think I would've been able to correct on my own.

7 Messages

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140 Points

Hi Elizabeth, Did Adobe say that they are working to fix this?  

5 Messages

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480 Points

Yep, totally stopped working after 1 day. What the f***! He didn't seem concerned about the issue at all, just screenshared my computer, made the change, and that's that. I thought I had overlooked this simple fix the whole time. Ugh.

7 Messages

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140 Points

Thanks for the update Elizabeth, sorry it quit working for you too.  Fingers crossed that Adobe fixes this soon.  

4 Messages

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112 Points

10 months ago

Thanks Elizabeth.  Gave it a try and it seems to be working, so we'll see if the fix "sticks".  For others, this is the system Library folder:

System/Library/Application Support/Adobe

The Library folder may be hidden, a quick Google and that's easy to unhide.  Applied the change to the "Adobe" folder (adding me as a user with read/write permissions), and then going to the small gear icon (lower right) and applying those permissions to all enclosed folders.  

7 Messages

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140 Points

I tried this, worked for a day and even though the permissions have remained, the save quit working again.  so frustrating!  good luck tho.

1 Message

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100 Points

10 months ago

Same.

I wrote to Adobe Support the following:

1. Create test.psd file
2. Save test.jpg
3. Make changes and try to rewrite test.jpg you've created on step 2
4. Dialogue window appears that says: '... replacing it will OVERWRITE its current contents'.
5. Click 'replace'
6. Creates 'test copy.jpg' and not overwrites current contents

Expected: overwrite old file with the new one
Bug: Creates new file 'test copy.jpg'

They say it's a known issue, and pointed me to this thread. That's all, folks.

4 Messages

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130 Points

Smh

1 Message

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60 Points

10 months ago

I think this could actually be a Mac issue. I have the latest version of PS on both my Windows PC and my Macbook and I don't have the issue when overwriting an already saved JPEG file on my PC. My only work around so far has been to do a Quick Export as JPG.

4 Messages

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226 Points

It's an Adobe Photoshop for Mac issue but definitely not a Mac issue as they would like you to believe. I don't have this issue with any other program.

1 Message

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100 Points

9 months ago

The best option right now for MAC users is to use the Export function. Its a relief once you use it! File> Export >> Export As..

I hope this helps you guys reduce some of that annoyance.
TC

4 Messages

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130 Points

That's what I have been using, it's just that I wish I didn't have to.