steven_paslawsky

5 Messages

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864 Points

Wed, Oct 23, 2019 4:10 PM

Photoshop: Saving copy not saving over jpg file

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

Responses

Johan_Elzenga

Champion

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3.6K Messages

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60.5K Points

2 y ago

Not sure I understand this. The problem was that Photoshop would not update the file extension if you save a file in another format, so for example you have a tiff file now and you choose save as jpeg. That will obviously always save a copy.

scott_cocking

19 Messages

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272 Points

WORK AROUND: Working with a PSD layered file today, Aug 21, 2020.

(1) "Save" your PSD file
(2) "Flatten Image" (Layer --> Flatten Image)
(3) "Save As..." and replace the JPG file
(4) Close

(5) If using one PSD file to generate multiple images, you can "Open Recent >" and repeat, replacing the variation you want.

Still not great, but maybe faster than manually changing names and deleting old files?

Using iMac 27", Mac OS Catalina 10.15.6, Photoshop 2020 (21.2.1)

10 m ago

john_makenly

1 Message

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60 Points

This is not a good workaround. You stand a dangerous risk of loosing your layered file with this method. Photoshop was working fine before this update and the worst thing is this was never an issue to even require updating. Now I have to continuously delete previous JPEGS & TIFF files just to prevent having multiple copies, WTF Adobe? Also because of this my Indesign files are going haywire not updating to new files because the new files somehow has F'ing "COPY" added to the name so, guess what, NO UPDATING there either. That's it, i'm switching to Affinity. I think photosho's days are done finally :-/

10 m ago

Treehouse Customs LLC

54 Messages

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616 Points

This is not fixed. This is a work around. When will we get an actual fix???
It has been over a year now!!!

7 m ago

kledou1

7 Messages

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162 Points

Still not fixed. Illustrator is able to complete this task without creating a copy. Talking to Adobe, they had blamed the issue on Mac OS. There has been a huge update since then and still no headway.

5 m ago

Johannes Mirwald

1 Message

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60 Points

still not fixed. This is the most annoying thing ever!

5 m ago

pdddd

4 Messages

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130 Points

Still not fixed with the new update.
Are there any professional programmers left at adobe?
Every program gets worse and worse.

Working with those broken apps is a pain in the a**.
I already left premiere pro and after effects.
If this continues, I´ll switch to affinity etc.
It`s sad, because photoshop, indesign etc. were really good apps back in the days.
Overwriting a file is a basic function. It`s just ridiculous.
I don`t know any software manufacturer, who tries so hard to loose their customers like adobe does

4 m ago

amysinger

2 Messages

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76 Points

@Johan_Elzenga If you edit a JPG sufficiently that it wants to save as a PSD, then select JPG, it will ask "Do you want to save over the original?" Say "yes" and it still saves with the text "copy" before the .jpg suffix.

Frustrating as hell. Why haven't they fixed this yet?

4 m ago

Walter Vargas

10 Messages

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132 Points

This isn't news. This thread is ancient.

The solution is simple: Stop giving Adobe your money and support competent software development.

4 m ago

DGrainger

977 Messages

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12.1K Points

You have just revealed a lot about yourself! On the internet, this can live forever; good luck on your future interviews!

4 m ago

mattrock1

50 Messages

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814 Points

LOL. Cause dropping an F-bomb is going to be @amysinger 's downfall. *eyeroll* Let's not be an alarmist, @DGrainger

4 m ago

Treehouse Customs LLC

54 Messages

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616 Points

I find it interesting that Photoshop files show more layer effect details in Affinity.

4 m ago

Walter Vargas

10 Messages

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132 Points

Affinity has its own UI blunders, but not necessarily worse than Adobe's. And the price is a lot more reasonable.

4 m ago

ThinkThings

7 Messages

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128 Points

I would hire @amysinger for her comment, for sure! ;)

4 m ago

Treehouse Customs LLC

54 Messages

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616 Points

I wonder if using the other "A Word" enough might get a response?
Affinity, Affinity, Affinity.

My holdback with Affinity, is the Brush palette display options.
You can only view as a stroke instead of just Tip view.
And sadly they only have been able to offer a "Is what it Is" response.

4 m ago

Walter Vargas

10 Messages

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132 Points

Affinity has a serious attitude problem when you point out their UI-design defects. Again, is it worse than Adobe's? I don't know.

Their gradient UI is pretty pathetic, and their apps also suffer from a lot of current-selection-related defects. You can often get into a state where NO layer is selected, but most actions are still available. They just... do nothing, and you're left wondering why.

On other occasions, you'll have something selected but inappropriate tools are enabled.

In the end you can get stuff done and there are some good ideas there, but only recently have some essential features like arrowheads on lines been added. And we're still waiting for others, like being able to mark objects as non-printing in Designer.

(edited)

4 m ago

hc_labo

4 Messages

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96 Points

Please Adobe team, more than one year now with this annoying bug, would you mind to fix it in a near future please?

3 m ago

Sam Bell

1 Message

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60 Points

This has been driving me insane. I've moved to Figma for most stuff now, people actually putting some effort into their software.

3 m ago

Walter Vargas

10 Messages

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132 Points

It’s going to be hilarious when Adobe has to explain to investors that they’re losing subscribers over this asinine and pathetic defect.

3 m ago

catch_studio

1 Message

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62 Points

@Johan_Elzenga

No, you don't understand the problem. When you export from a psd file as a jpeg and want to replace an old one that you've done (it even asks you if you want to replace it as it has the same name) it still creates a second file called 'copy' and doesn't replace the old file. It never used to do this and it's very irritating as you end up with duplicate files that you don't need or want.

3 m ago

nancybnu

2 Messages

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70 Points

this is a very annoying problem, and worse than that, it disturbs productivity a lot.

1 m ago

nancybnu

2 Messages

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70 Points

It looks like Adobe is not reading these comments

1 m ago

jen_71fhg7r14jrjg

1 Message

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240 Points

2 y ago

It's not overwriting an existing jpeg when saving with the same file name, it's adding 'copy' to the end of the file name and saving a second jpeg file. It will however, when saving for a third time automatically choose the 'copy' version to overwrite, but brings up a new pop-up box after the normal 'do you want to replace...' warning, which seems to double check that you want to replace it (adding even more time spent saving).

167

steven_paslawsky

5 Messages

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864 Points

This is my issue thanks Jen

2 y ago

leslie_stacks

7 Messages

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206 Points

I had this same issue -- could not overwrite an existing jpeg when saving with the same file name. I contacted Adobe and got these instructions, which worked for me:

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/ and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.

2 y ago

david_gill_9j7daogqelwh2

7 Messages

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206 Points

Thanks for sharing Leslie! Worked for me.

2 y ago

david_gill_9j7daogqelwh2

7 Messages

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206 Points

Thanks for sharing Leslie, unfortunately, this is not working for me. Does it work for other people?

2 y ago

jh_b8ih8qyak6flq

12 Messages

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334 Points

I attempted this fix as well, and it did not work for me either.

2 y ago

leslie_stacks

7 Messages

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206 Points

Sad to say, after working correctly for about 1 day, this fix no longer works for me, either.

2 y ago

jonny_burgon

12 Messages

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316 Points

i have this issue and not an admin on my work computer, is this getting fixed? it's so frustrating when you are updating images that are linked to a premier pro file for example.

2 y ago

hila_schurr

7 Messages

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162 Points

same issue, here!!

2 y ago

laura_ross_hegymkiow4s8q

7 Messages

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400 Points

Same issue here--I have to edit files in Photoshop while working in Lightroom and by golly, it always saves as a copy even though it indicates it is overwriting the original jpg, so I have to manually go back, find the original file, drop it into the trash, take off copy from the new jpg, go back to Lightroom and flip around a few times before it accepts the new jpg. VERY time-consuming. I have to take reflections off glasses and I dread it each time.

It only started doing this to me with 21.0.2 in Catalina. It seems like every time they fix something they break something else.

2 y ago

mattrock1

50 Messages

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814 Points

Same issue here. Very frustrating.

2 y ago

jacinthe_brault

2 Messages

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90 Points

Same issue here also :(

2 y ago

makcw

5 Messages

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154 Points

Same issue. This issue appeared after software updated to release 21.0.2. Very Frustrating.

1 y ago

victoria_pe_uelas

2 Messages

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72 Points

1 y ago

angeliki_jackson

3 Messages

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104 Points

Yes. Please, someone, figure out a fix. This is so annoying and super time-consuming!

1 y ago

william_dais

2 Messages

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74 Points

Same damn issue. 01.20.20

1 y ago

mitchell_kemp

1 Message

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62 Points

Same issue! Has this been fixed?

1 y ago

lisa_wandrei

8 Messages

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226 Points

me too. very annoying. ugh!

(edited)

1 y ago

hila_schurr

7 Messages

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162 Points

I think I just stumbled upon a workaround fix!! If you use the "Save For Web" feature it seems to actually overwrite the file rather than saving it as a copy. Let me know if this works for you!!
File > Export > Save for Web

Image: https://prod-content-care-community-cdn.sprinklr.com/579ad3b6-f7b1-4c16-a256-99ed28ff7b58/RackMultipart20200122388937f2h-41256ee1-8d78-48b5-9c48-f7d5271f33d9-1539317050.png1579735462

Image: https://prod-content-care-community-cdn.sprinklr.com/579ad3b6-f7b1-4c16-a256-99ed28ff7b58/RackMultipart20200122388937f2h-41256ee1-8d78-48b5-9c48-f7d5271f33d9-1539317050.png1579735462

1 y ago

mike_vago

1 Message

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64 Points

Just checking to see if anyone's got a better workaround. I only just switched to 2020. In fact, I held on to CS5 as long as possible, because I actually owned CS5 and didn't have the money-grubbing scumbags at Adobe reaching into moy pocket every month. But Catalina doesn't support CS5, so I had to grudgingly upgrade, and so far 2020 is *maddening*.

Every single time I have to overwrite a file (which I do a few dozens times a day), I deliberately tell Photoshop to overwrite, it tells me it's overwriting, but instead it creates a second file with "copy" in the name. So I have to manually delete the original and then rename the new file. A few dozen times a day. And I'm paying them every month for the rest of my life for the privilege! I'm about ready to find Adobe's headquarters and burn it to the ground.

1 y ago

hila_schurr

7 Messages

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162 Points

@mikevago read the comment right above yours - it has a workaround!

1 y ago

jeff_lambert_7179439

44 Messages

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1K Points

@hilaschurr a good workaround if you need web file format, but not useful for Tiff, which we rely on for InDesign imports.

1 y ago

hila_schurr

7 Messages

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162 Points

good point!

1 y ago

steve_guthrie_ini4psbtto32c

1 Message

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60 Points

Good work around if you are working with in that same folder, but when jumping from project to project you have to dig back into the exact directory you want the file saved to each time, rather than it going to the directory in which the original file was created. There's gotta be a fix for this :) Your tip will help workaround it for now. Thanks Hila.

1 y ago

scott_k_fineshriber

1 Message

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104 Points

I'm with you all. Not overwriting the existing file when I tell it to, then saving another file with "copy" appended is ridiculous. I was already annoyed by how cumbersome it was to save a file without "copy" being appended, but at least it would show in the Save As dialog box before actually saving. Now it doesn't even show you, it just does it. Adobe needs to stop catering to first-time users with these types of "fool-proofing" features and take better care of long-time, professional users. We're not idiots. And they're wasting our valuable time.

1 y ago

c_tschumy

2 Messages

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70 Points

it will save over .psd files. Can't save over tif files... I dont know how long this will work but i thought that i would share my findings.

1 y ago

c_tschumy

2 Messages

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70 Points

it will save over .psd files. Can't save over tif files... I dont know how long this will work but i thought that i would share my findings.

1 y ago

mckay_andeson

2 Messages

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112 Points

YES!!! Please fix this ASAP! This means that if I want to make an update then I have to save, navigate to the appropriate folder, double check that I am deleting the right one, then delete, then rename the other one. And I have to do this EVERY TIME I need to resave my JPEG. It is ridiculous.

1 y ago

judith_ten_velden

1 Message

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80 Points

I hate it when computers want to "help" protect me from "human errors". It's the Microsoft paperclip and autocorrect allover. Might work for some people, but we should be able to turn it of, in a natural workflow.

1 y ago

gordon_moir_ejgafuzm25jg

1 Message

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104 Points

If this is done by Adobe on purpose, then they need to give themselves an uppercut. It's causing all sorts of problems in my workplace by NOT overwriting the existing jpeg, even though the pop-up window says "xx.jpg" already exists. Do you want to replace it? I click "replace" but it doesn't replace it. Instead, adding another jpeg in the same location with "copy" added, leaving the original jpeg untouched. This affects InDesign docs where the jpeg is linked, as they are still linking to the old jpeg, not the updated, renamed "copy" version. This has resulted in incorrect artwork being dispatched. Please admit you messed up and fix it fast.

1 y ago

caroline_dell

1 Message

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60 Points

I have also run foul of this by uploading an incorrect file to competition and as part of a qualification panel - this really needs to be fixed now.

10 m ago

scott_cocking

19 Messages

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272 Points

10 m ago

Treehouse Customs LLC

54 Messages

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616 Points

Not Acceptable... FIX IT!!!

7 m ago

Treehouse Customs LLC

54 Messages

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616 Points

I lost hours of work because of this today!!!!

7 m ago

lessucettes

12 Messages

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170 Points

@hila_schurr unfortunately the "Export As" workaround isn't one - because for some reason Photoshop decided you cannot use Export Us in Actions and Droplets and so on... Why you cannot use Export As for Actions is another one of these incomprehensible issues that should just be fixed.

But I guess Adobos is too busy creating "sky replacement" tools no one needs. At least no one who has a brain and knows how to create a mask.

2 m ago

Treehouse Customs LLC

54 Messages

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616 Points

We are paying for SnapchatShop!

2 m ago

michelle_brown_fozard

1 Message

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60 Points

2 y ago

Having the same problem as Steven. I created a layered photoshop image and save it as .psd. Once finished I flattened the image and did a "SAVE AS" and chose JPEG. The file extension never changed to .jpg. It kept the .psd extension an over wrote my layered file. Which now can not be recognized by photoshop when I try to reopen it. have to start from scratch.

Johan_Elzenga

Champion

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3.6K Messages

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60.5K Points

Please read what Steven wrote. This is not the same problem. What you describe is the problem I mentioned above, where the file type is not updated. That problem should be fixed in the Photoshop 20.0.7 update that came out last week.

2 y ago

steve_mabin

3 Messages

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260 Points

2 y ago

I too have the exact same problem. I had an online chat with an adobe helper but he didn't seem to have any idea how to fix it. I'm not even sure he fully grasped what the problem was. I am going to get back to them tomorrow afternoon.

steven_paslawsky

5 Messages

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864 Points

exactly how my conversation went with adobe. The girl claimed that it has always been this way....

2 y ago

hila_schurr

7 Messages

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162 Points

Adobe online tech support is literally the worst. don't waste your time. It's a third-party outside the US. very entry-level support.

1 y ago

lisa_wandrei

8 Messages

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226 Points

It has not always been this way. It makes adjusting elements for indesign a nightmare.

1 y ago

nadine_cormier

1 Message

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122 Points

Been having the same problem lately (NO it wasn't always like this!!) and it drives me insane!!

1 y ago

mckay_andeson

2 Messages

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112 Points

Definitely hasn't always been like this.

1 y ago

emma_jackson_iaxm77tvme8wi

1 Message

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60 Points

It definitely hasn't always been this way and it is causing me no end of issues. I create personalised artwork for customers. They often request edits which involves me saving over the original jpeg. Ive been working this way for 5 years and since the new update I now have to manually go in to my folder, delete the original and then rename the file with the copy extension. So frustrating and a waste of my time.

10 m ago

elizabeth_scott_d60z1e0y8dp3

5 Messages

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480 Points

2 y ago

I am having the same issue! I am working in Photoshop and wish to save my work as a .jpg -- no problem there. However, when I make changes (to the original layered .psd file) and try to save again as a .jpg --- it adds "copy" to the file name instead of overwriting the existing image.

I'm "Save as > .jpg" - and then choosing the existing image location. I do get a prompt - "do you wish to overwrite" to which I say "Yes" ---- but still, "copy" is added to the file name and a new file is created, keeping the old file in tact. Annoying that I have to manually update the name, trash the old image, etc!

jh_b8ih8qyak6flq

12 Messages

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334 Points

2 y ago

Same problem here! And it just started doing this recently and is a massive time-leech deleting all these original (now unedited/un-updated) files and renaming the new file without "copy" in it.

Treehouse Customs LLC

54 Messages

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616 Points

Still not fixed either...

7 m ago

dave_zambrano

2 Messages

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250 Points

2 y ago

Same problem here guys! Photoshop will not overwrite a JPG, it adds "copy" to the filename which is so bad for my workflow.

I called photoshop support and they said it was a known bug, and would be fixed in the next update.

I hope that's true....

steven_paslawsky

5 Messages

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864 Points

I just talked to adobe online support and the girl claimed that it has always been like this and you can't save over a jpg

2 y ago

nichole_warman

13 Messages

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256 Points

HAHAHAHAHAHA nope, sure wasn't. Running 21.2.0 and it's STILL wrong.

1 y ago

sean_driver

1 Message

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60 Points

true and I just can't get used to it.

1 y ago

chazcron

64 Messages

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1.2K Points

@dave_zambrano

Narrator: It wasn't.

8 m ago

Treehouse Customs LLC

54 Messages

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616 Points

Still not Fixed... gRRRRR

7 m ago

kledou1

7 Messages

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162 Points

Still not fixed. Adobe support blames Mac OS for the issue. Illustrator has no issue saving over files however.

5 m ago

steve_mabin

3 Messages

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260 Points

2 y ago

Are we going to be compensated by Adobe for these major and time consuming faults in their program?

david_gill_9j7daogqelwh2

7 Messages

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206 Points

2 y ago

Same here. Adobe please fix.

mahee_velivela

3 Messages

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138 Points

2 y ago

Updated to version 21.0 but the jpg overwrite issue still remains. Waiting for a fix.

Treehouse Customs LLC

54 Messages

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616 Points

And Still not fixed!!!

7 m ago

Velella

18 Messages

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510 Points

2 y ago

Same here - Do you want to replace existing jpg? Pressing yes does not replace, but creates a copy.
This affects my work a lot. If I overlook this, the wrong image is appearing on all the tablets of my salesreps. Their software is looking for image A001.jpg not A001copy.jpg

Velella

18 Messages

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510 Points

2 y ago

This reply was created from a merged topic originally titled xyz.jpg already exists, do you want to replace it?.

Trying to save over an existing jpg image.
xyz.jpg already exists, do you want to replace it?
Usually I simply say "replace" and it overrides the previous jpg. Now it is letting me believe that all is good, HOWEVER it is creating a new file called xyzcopy.jpg

Image: https://prod-content-care-community-cdn.sprinklr.com/579ad3b6-f7b1-4c16-a256-99ed28ff7b58/RackMultipart20191025759575n8a-8cdc6ce4-ddd9-4721-bd54-9cd06e4a5dfc-1926046356.png1571998895

Image: https://prod-content-care-community-cdn.sprinklr.com/579ad3b6-f7b1-4c16-a256-99ed28ff7b58/RackMultipart20191025759575n8a-8cdc6ce4-ddd9-4721-bd54-9cd06e4a5dfc-1926046356.png1571998895

Image: https://prod-content-care-community-cdn.sprinklr.com/579ad3b6-f7b1-4c16-a256-99ed28ff7b58/RackMultipart2019102575957u1m3-7a9dc5c4-dbdd-43f5-90d6-92d5affd9806-1745439067.png1571998935

nathan_bower

1 Message

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100 Points

2 y ago

Same problem as everyone else and it's really messing up my organization as I like to save any edits over an existing file with the same name. Now I have to look for copy along with the original file name. What is going on? I finally decided to look this up because I knew this wasn't right.

peter_heine_bech

3 Messages

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244 Points

2 y ago

This reply was created from a merged topic originally titled Photoshop 2020 creates a copy instead of owerwrite jpg files..

When I save out a jpg file on top of an existing jpg to overwrite, Photoshop makes a new file with a " copy" in the end of the filename instead of owerwrite the original. Its extremely frustrating and it it is a huge part of the Photoshop to Indesign daily workflow for most graphics artists.

Photshop even gives me the popup saying that the file already exists and asks me if I want to replace it. I click "Replace" or "Overwrite" or whatever it is in english, and it creates a copy instead. And my linked jpg file in my Indesign layout of course isn't updated automatically and I have to find the file, delete the original and the rename the new copy so it has the same name as the original. This is a pretty huge game breaker in my daily workflow.

anti_alias

48 Messages

•

754 Points

2 y ago

Same problem. I want to Save As and replace a file, but it does not overwrite or replace, Photoshop adds "copy" to the end of the file name instead. Then I have to delete the old file and rename the new file by removing "copy" in the file name. It is happening with the TIFFs and JPEGs that I'm saving.

leslie_stacks

7 Messages

•

206 Points

In case you haven't seen my previous post about the solution: I had this same issue -- could not overwrite an existing jpeg when saving with the same file name. I contacted Adobe and got these instructions, which worked for me:

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/ and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.

2 y ago

leslie_stacks

7 Messages

•

206 Points

Sadly -- after working for 1 day, this "fix" no longer solves the problem.

2 y ago

beegeek

3 Messages

•

106 Points

Oh hell no... Adobe needs to deploy a patch, not a convoluted workaround.

2 y ago

teresa_weier

9 Messages

•

150 Points

Thank You, Leslie! Now it works as it always had.

2 y ago

jacinthe_brault

2 Messages

•

90 Points

This solution does not work for me.

2 y ago

ninjapuss

5 Messages

•

134 Points

Thanks Leslie! Worked for me too. Hopefully it stays fixed.

1 y ago

ninjapuss

5 Messages

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134 Points

Scratch that. Still broken and more annoying than ever.

1 y ago

cerra_buckholz

4 Messages

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94 Points

Hi, I found a fix. If you set your export, command +k > export to jpeg from png. Set the quality to 100. And then when you go to quick export, it overwrites the file. It took me a while to stop hitting the shortcut for save as, but that appears to be working for me.

1 y ago

Lance023

36 Messages

•

106 Points

I neglected this by uploading an incorrect file in the contest and as part of a qualification panel - it needs to be fixed now.

7 m ago

DGrainger

977 Messages

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12.1K Points

This is not appropriate for you to post your advertising messages on the forum.

6 m ago

Johan_Elzenga

Champion

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3.6K Messages

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60.5K Points

Spam removed, thanks.

6 m ago

DGrainger

977 Messages

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12.1K Points

Thanks, Johan! That user is dated from October, and seems to have posted 23 messages scattered all over the forum.

6 m ago