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steven_paslawsky

5 Messages

 • 

864 Points

Wed, Oct 23, 2019 4:10 PM

Photoshop: Saving copy not saving over jpg file

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

Problems

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Updated 

5 hours ago

173

143

Responses

JohanElzenga

Champion

 • 

3K Messages

 • 

55.4K Points

a year ago

Not sure I understand this. The problem was that Photoshop would not update the file extension if you save a file in another format, so for example you have a tiff file now and you choose save as jpeg. That will obviously always save a copy.

Johan W. Elzenga,

http://www.johanfoto.com

2

0

scott_cocking

4 Messages

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82 Points

WORK AROUND: Working with a PSD layered file today, Aug 21, 2020.

(1) "Save" your PSD file
(2) "Flatten Image" (Layer --> Flatten Image)
(3) "Save As..." and replace the JPG file
(4)  Close 

(5) If using one PSD file to generate multiple images, you can "Open Recent >" and repeat, replacing the variation you want. 

Still not great, but maybe faster than manually changing names and deleting old files? 

Using iMac 27", Mac OS Catalina 10.15.6, Photoshop 2020 (21.2.1)

Like

a month ago

0

john_makenly

1 Message

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60 Points

This is not a good workaround. You stand a dangerous risk of loosing your layered file with this method. Photoshop was working fine before this update and the worst thing is this was never an issue to even require updating. Now I have to continuously delete previous JPEGS & TIFF files just to prevent having multiple copies, WTF Adobe? Also because of this my Indesign files are going haywire not updating to new files because the new files somehow has F'ing "COPY" added to the name so, guess what, NO UPDATING there either. That's it, i'm switching to Affinity. I think photosho's days are done finally :-/

Like

24 days ago

0

jen_71fhg7r14jrjg

1 Message

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240 Points

a year ago

It's not overwriting an existing jpeg when saving with the same file name, it's adding 'copy' to the end of the file name and saving a second jpeg file. It will however, when saving for a third time automatically choose the 'copy' version to overwrite, but brings up a new pop-up box after the normal 'do you want to replace...' warning, which seems to double check that you want to replace it (adding even more time spent saving).

31

steven_paslawsky

5 Messages

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864 Points

This is my issue thanks Jen

Like

a year ago

0

leslie_stacks

7 Messages

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202 Points

I had this same issue -- could not overwrite an existing jpeg when saving with the same file name.  I contacted Adobe and got these instructions, which worked for me:  

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/   and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.





Like

10 months ago

0

david_gill_9j7daogqelwh2

7 Messages

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206 Points

Thanks for sharing Leslie! Worked for me.

Like

10 months ago

0

david_gill_9j7daogqelwh2

7 Messages

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206 Points

Thanks for sharing Leslie, unfortunately, this is not working for me. Does it work for other people?

Like

10 months ago

0

jason_hughes_b8ih8qyak6flq

5 Messages

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260 Points

I attempted this fix as well, and it did not work for me either.

Like

10 months ago

0

michelle_brown_fozard

1 Message

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60 Points

a year ago

Having the same problem as Steven. I created a layered photoshop image and save it as .psd. Once finished I flattened the image and did a "SAVE AS" and chose JPEG. The file extension never changed to .jpg. It kept the .psd extension an over wrote my layered file. Which now can not be recognized by photoshop when I try to reopen it. have to start from scratch. 

1

0

JohanElzenga

Champion

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3K Messages

 • 

55.4K Points

Please read what Steven wrote. This is not the same problem. What you describe is the problem I mentioned above, where the file type is not updated. That problem should be fixed in the Photoshop 20.0.7 update that came out last week.

Johan W. Elzenga,

http://www.johanfoto.com

Like

a year ago

steve_mabin

3 Messages

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260 Points

a year ago

I too have the exact same problem. I had an online chat with an adobe helper but he didn't seem to have any idea how to fix it. I'm not even sure he fully grasped what the problem was. I am going to get back to them tomorrow afternoon.

6

steven_paslawsky

5 Messages

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864 Points

exactly how my conversation went with adobe. The girl claimed that it has always been this way....

Like

a year ago

0

hila_schurr

7 Messages

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162 Points

Adobe online tech support is literally the worst.  don't waste your time.  It's a third-party outside the US.  very entry-level support.  

Like

9 months ago

lisa_wandrei

6 Messages

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204 Points

It has not always been this way. It makes adjusting elements for indesign a nightmare.

Like

8 months ago

nadine_cormier

1 Message

 • 

122 Points

Been having the same problem lately (NO it wasn't always like this!!) and it drives me insane!! 

Like

8 months ago

mckay_andeson

2 Messages

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110 Points

Definitely hasn't always been like this.

Like

2 months ago

0

elizabeth_scott_d60z1e0y8dp3

5 Messages

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480 Points

a year ago

I am having the same issue! I am working in Photoshop and wish to save my work as a .jpg -- no problem there. However, when I make changes (to the original layered .psd file) and try to save again as a .jpg --- it adds "copy" to the file name instead of overwriting the existing image. 

I'm "Save as > .jpg" - and then choosing the existing image location. I do get a prompt - "do you wish to overwrite" to which I say "Yes" ---- but still, "copy" is added to the file name and a new file is created, keeping the old file in tact. Annoying that I have to manually update the name, trash the old image, etc!

0

jason_hughes_b8ih8qyak6flq

5 Messages

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260 Points

a year ago

Same problem here! And it just started doing this recently and is a massive time-leech deleting all these original (now unedited/un-updated) files and renaming the new file without "copy" in it. 

0

dave_zambrano

2 Messages

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250 Points

a year ago

Same problem here guys!  Photoshop will not overwrite a JPG, it adds "copy" to the filename which is so bad for my workflow.

I called photoshop support and they said it was a known bug, and would be fixed in the next update.  

I hope that's true....

3

steven_paslawsky

5 Messages

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864 Points

I just talked to adobe online support and the girl claimed that it has always been like this and you can't save over a jpg

Like

a year ago

0

nichole_warman

3 Messages

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106 Points

HAHAHAHAHAHA nope, sure wasn't. Running 21.2.0 and it's STILL wrong.

Like

3 months ago

0

sean_driver

1 Message

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60 Points

true and I just can't get used to it.

Like

2 months ago

0

steve_mabin

3 Messages

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260 Points

a year ago

Are we going to be compensated by Adobe for these major and time consuming faults in their program?

0

david_gill_9j7daogqelwh2

7 Messages

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206 Points

a year ago

Same here. Adobe please fix.

0

mahee_velivela

3 Messages

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138 Points

a year ago

Updated to version 21.0 but the jpg overwrite issue still remains. Waiting for a fix.

0

alison_vella_7gyu73c6iqamn

15 Messages

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476 Points

10 months ago

Same here - Do you want to replace existing jpg? Pressing yes does not replace, but creates a copy.
This affects my work a lot.  If I overlook this, the wrong image is appearing on all the tablets of my salesreps.  Their software is looking for image A001.jpg not A001copy.jpg 

0

alison_vella_7gyu73c6iqamn

15 Messages

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476 Points

10 months ago

This reply was created from a merged topic originally titled xyz.jpg already exists, do you want to replace it?.

Trying to save over an existing jpg image.  
xyz.jpg already exists, do you want to replace it?
Usually I simply say "replace" and it overrides the previous jpg.  Now it is letting me believe that all is good, HOWEVER it is creating a new file called xyzcopy.jpg

0

nathan_bower

1 Message

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100 Points

10 months ago

Same problem as everyone else and it's really messing up my organization as I like to save any edits over an existing file with the same name. Now I have to look for copy along with the original file name. What is going on? I finally decided to look this up because I knew this wasn't right.

0

peter_heine_bech

3 Messages

 • 

244 Points

10 months ago

This reply was created from a merged topic originally titled Photoshop 2020 creates a copy instead of owerwrite jpg files..

When I save out a jpg file on top of an existing jpg to overwrite, Photoshop makes a new file with a " copy" in the end of the filename instead of owerwrite the original. Its extremely frustrating and it it is a huge part of the Photoshop to Indesign daily workflow for most graphics artists.

Photshop even gives me the popup saying that the file already exists and asks me if I want to replace it. I click "Replace" or "Overwrite" or whatever it is in english, and it creates a copy instead. And my linked jpg file in my Indesign layout of course isn't updated automatically and I have to find the file, delete the original and the rename the new copy so it has the same name as the original. This is a pretty huge game breaker in my daily workflow.

0

they_say_i_can_retouch

24 Messages

 • 

442 Points

10 months ago

Same problem. I want to Save As and replace a file, but it does not overwrite or replace, Photoshop adds "copy" to the end of the file name instead. Then I have to delete the old file and rename the new file by removing "copy" in the file name. It is happening with the TIFFs and JPEGs that I'm saving.

8

leslie_stacks

7 Messages

 • 

202 Points

In case you haven't seen my previous post about the solution:  I had this same issue -- could not overwrite an existing jpeg when saving with the same file name.  I contacted Adobe and got these instructions, which worked for me:  

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/   and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.

Like

10 months ago

0

leslie_stacks

7 Messages

 • 

202 Points

Sadly -- after working for 1 day, this "fix" no longer solves the problem.

Like

10 months ago

jmhouston

3 Messages

 • 

106 Points

Oh hell no... Adobe needs to deploy a patch, not a convoluted workaround.

Like

10 months ago

teresa_weier

7 Messages

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140 Points

Thank You, Leslie!  Now it works as it always had.

Like

9 months ago

0

jacinthe_brault

2 Messages

 • 

90 Points

This solution does not work for me.

Like

9 months ago

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