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5 Messages

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864 Points

Wed, Oct 23, 2019 4:10 PM

Photoshop: Saving copy not saving over jpg file

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

Responses

Champion

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3.1K Messages

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56.1K Points

a year ago

Not sure I understand this. The problem was that Photoshop would not update the file extension if you save a file in another format, so for example you have a tiff file now and you choose save as jpeg. That will obviously always save a copy.

Johan W. Elzenga,

http://www.johanfoto.com

7 Messages

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116 Points

WORK AROUND: Working with a PSD layered file today, Aug 21, 2020.

(1) "Save" your PSD file
(2) "Flatten Image" (Layer --> Flatten Image)
(3) "Save As..." and replace the JPG file
(4)  Close 

(5) If using one PSD file to generate multiple images, you can "Open Recent >" and repeat, replacing the variation you want. 

Still not great, but maybe faster than manually changing names and deleting old files? 

Using iMac 27", Mac OS Catalina 10.15.6, Photoshop 2020 (21.2.1)

1 Message

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60 Points

This is not a good workaround. You stand a dangerous risk of loosing your layered file with this method. Photoshop was working fine before this update and the worst thing is this was never an issue to even require updating. Now I have to continuously delete previous JPEGS & TIFF files just to prevent having multiple copies, WTF Adobe? Also because of this my Indesign files are going haywire not updating to new files because the new files somehow has F'ing "COPY" added to the name so, guess what, NO UPDATING there either. That's it, i'm switching to Affinity. I think photosho's days are done finally :-/

1 Message

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240 Points

a year ago

It's not overwriting an existing jpeg when saving with the same file name, it's adding 'copy' to the end of the file name and saving a second jpeg file. It will however, when saving for a third time automatically choose the 'copy' version to overwrite, but brings up a new pop-up box after the normal 'do you want to replace...' warning, which seems to double check that you want to replace it (adding even more time spent saving).

5 Messages

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864 Points

This is my issue thanks Jen

7 Messages

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204 Points

I had this same issue -- could not overwrite an existing jpeg when saving with the same file name.  I contacted Adobe and got these instructions, which worked for me:  

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/   and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.





7 Messages

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206 Points

Thanks for sharing Leslie! Worked for me.

7 Messages

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206 Points

Thanks for sharing Leslie, unfortunately, this is not working for me. Does it work for other people?

5 Messages

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260 Points

I attempted this fix as well, and it did not work for me either.

7 Messages

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204 Points

Sad to say, after working correctly for about 1 day, this fix no longer works for me, either.

12 Messages

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316 Points

i have this issue and not an admin on my work computer, is this getting fixed? it's so frustrating when you are updating images that are linked to a premier pro file for example.

7 Messages

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162 Points

same issue, here!!

7 Messages

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400 Points

Same issue here--I have to edit files in Photoshop while working in Lightroom and by golly, it always saves as a copy even though it indicates it is overwriting the original jpg, so I have to manually go back, find the original file, drop it into the trash, take off copy from the new jpg, go back to Lightroom and flip around a few times before it accepts the new jpg. VERY time-consuming. I have to take reflections off glasses and I dread it each time. 

It only started doing this to me with 21.0.2 in Catalina. It seems like every time they fix something they break something else.

15 Messages

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354 Points

Same issue here. Very frustrating.

2 Messages

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90 Points

Same issue here also :(

5 Messages

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154 Points

Same issue. This issue appeared after software updated to release 21.0.2. Very Frustrating.

2 Messages

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72 Points

Ey

2 Messages

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94 Points

Yes. Please, someone, figure out a fix. This is so annoying and super time-consuming!

1 Message

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62 Points

Same damn issue. 01.20.20

1 Message

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62 Points

Same issue! Has this been fixed?

8 Messages

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226 Points

me too. very annoying. ugh!

(edited)

7 Messages

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162 Points

I think I just stumbled upon a workaround fix!! If you use the "Save For Web" feature it seems to actually overwrite the file rather than saving it as a copy.  Let me know if this works for you!!
File > Export > Save for Web

1 Message

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64 Points

Just checking to see if anyone's got a better workaround. I only just switched to 2020. In fact, I held on to CS5 as long as possible, because I actually owned CS5 and didn't have the money-grubbing scumbags at Adobe reaching into moy pocket every month. But Catalina doesn't support CS5, so I had to grudgingly upgrade, and so far 2020 is *maddening*.

Every single time I have to overwrite a file (which I do a few dozens times a day), I deliberately tell Photoshop to overwrite, it tells me it's overwriting, but instead it creates a second file with "copy" in the name. So I have to manually delete the original and then rename the new file. A few dozen times a day. And I'm paying them every month for the rest of my life for the privilege! I'm about ready to find Adobe's headquarters and burn it to the ground.

7 Messages

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162 Points

@mikevago read the comment right above yours - it has a workaround!

44 Messages

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1K Points

@hilaschurr a good workaround if you need web file format, but not useful for Tiff, which we rely on for InDesign imports.

7 Messages

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162 Points

good point!

1 Message

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60 Points

Good work around if you are working with in that same folder, but when jumping from project to project you have to dig back into the exact directory you want the file saved to each time, rather than it going to the directory in which the original file was created. There's gotta be a fix for this :) Your tip will help workaround it for now. Thanks Hila.

1 Message

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104 Points

I'm with you all. Not overwriting the existing file when I tell it to, then saving another file with "copy" appended is ridiculous. I was already annoyed by how cumbersome it was to save a file without "copy" being appended, but at least it would show in the Save As dialog box before actually saving. Now it doesn't even show you, it just does it. Adobe needs to stop catering to first-time users with these types of "fool-proofing" features and take better care of long-time, professional users. We're not idiots. And they're wasting our valuable time.

2 Messages

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70 Points

it will save over .psd files. Can't save over tif files... I dont know how long this will work but i thought that i would share my findings. 

2 Messages

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70 Points

it will save over .psd files. Can't save over tif files... I dont know how long this will work but i thought that i would share my findings. 

2 Messages

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112 Points

YES!!! Please fix this ASAP! This means that if I want to make an update then I have to save, navigate to the appropriate folder, double check that I am deleting the right one, then delete, then rename the other one. And I have to do this EVERY TIME I need to resave my JPEG. It is ridiculous. 

1 Message

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80 Points

I hate it when computers want to "help" protect me from "human errors". It's the Microsoft paperclip and autocorrect allover. Might work for some people, but we should be able to turn it of, in a natural workflow.

1 Message

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104 Points

If this is done by Adobe on purpose, then they need to give themselves an uppercut. It's causing all sorts of problems in my workplace by NOT overwriting the existing jpeg, even though the pop-up window says "xx.jpg" already exists. Do you want to replace it? I click "replace" but it doesn't replace it. Instead, adding another jpeg in the same location with "copy" added, leaving the original jpeg untouched. This affects InDesign docs where the jpeg is linked, as they are still linking to the old jpeg, not the updated, renamed "copy" version. This has resulted in incorrect artwork being dispatched. Please admit you messed up and fix it fast.

1 Message

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60 Points

I have also run foul of this by uploading an incorrect file to competition and as part of a qualification panel - this really needs to be fixed now. 

7 Messages

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116 Points

WORK AROUND: Working with a PSD layered file today, Aug 21, 2020. 

(1) "Save" your PSD file 
(2) "Flatten Image" (Layer --> Flatten Image) 
(3) "Save As..." and replace the JPG file
(4)  Close 

(5) If using one PSD file to generate multiple images, you can "Open Recent >" and repeat, replacing the variation you want. 

Still not great, but maybe faster than manually changing names and deleting old files? 

Using iMac 27", Mac OS Catalina 10.15.6, Photoshop 2020 (21.2.1)

1 Message

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60 Points

a year ago

Having the same problem as Steven. I created a layered photoshop image and save it as .psd. Once finished I flattened the image and did a "SAVE AS" and chose JPEG. The file extension never changed to .jpg. It kept the .psd extension an over wrote my layered file. Which now can not be recognized by photoshop when I try to reopen it. have to start from scratch. 

Champion

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3.1K Messages

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56.1K Points

Please read what Steven wrote. This is not the same problem. What you describe is the problem I mentioned above, where the file type is not updated. That problem should be fixed in the Photoshop 20.0.7 update that came out last week.

Johan W. Elzenga,

http://www.johanfoto.com

3 Messages

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260 Points

a year ago

I too have the exact same problem. I had an online chat with an adobe helper but he didn't seem to have any idea how to fix it. I'm not even sure he fully grasped what the problem was. I am going to get back to them tomorrow afternoon.

5 Messages

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864 Points

exactly how my conversation went with adobe. The girl claimed that it has always been this way....

7 Messages

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162 Points

Adobe online tech support is literally the worst.  don't waste your time.  It's a third-party outside the US.  very entry-level support.  

8 Messages

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226 Points

It has not always been this way. It makes adjusting elements for indesign a nightmare.

1 Message

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122 Points

Been having the same problem lately (NO it wasn't always like this!!) and it drives me insane!! 

2 Messages

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112 Points

Definitely hasn't always been like this.

1 Message

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60 Points

It definitely hasn't always been this way and it is causing me no end of issues. I create personalised artwork for customers. They often request edits which involves me saving over the original jpeg. Ive been working this way for 5 years and since the new update I now have to manually go in to my folder, delete the original and then rename the file with the copy extension. So frustrating and a waste of my time.

5 Messages

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480 Points

a year ago

I am having the same issue! I am working in Photoshop and wish to save my work as a .jpg -- no problem there. However, when I make changes (to the original layered .psd file) and try to save again as a .jpg --- it adds "copy" to the file name instead of overwriting the existing image. 

I'm "Save as > .jpg" - and then choosing the existing image location. I do get a prompt - "do you wish to overwrite" to which I say "Yes" ---- but still, "copy" is added to the file name and a new file is created, keeping the old file in tact. Annoying that I have to manually update the name, trash the old image, etc!

5 Messages

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260 Points

a year ago

Same problem here! And it just started doing this recently and is a massive time-leech deleting all these original (now unedited/un-updated) files and renaming the new file without "copy" in it. 

2 Messages

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250 Points

a year ago

Same problem here guys!  Photoshop will not overwrite a JPG, it adds "copy" to the filename which is so bad for my workflow.

I called photoshop support and they said it was a known bug, and would be fixed in the next update.  

I hope that's true....

5 Messages

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864 Points

I just talked to adobe online support and the girl claimed that it has always been like this and you can't save over a jpg

12 Messages

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228 Points

HAHAHAHAHAHA nope, sure wasn't. Running 21.2.0 and it's STILL wrong.

1 Message

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60 Points

true and I just can't get used to it.

57 Messages

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1.1K Points

@dave_zambrano

Narrator: It wasn't. 

3 Messages

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260 Points

a year ago

Are we going to be compensated by Adobe for these major and time consuming faults in their program?

7 Messages

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206 Points

a year ago

Same here. Adobe please fix.

3 Messages

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138 Points

a year ago

Updated to version 21.0 but the jpg overwrite issue still remains. Waiting for a fix.

18 Messages

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508 Points

a year ago

Same here - Do you want to replace existing jpg? Pressing yes does not replace, but creates a copy.
This affects my work a lot.  If I overlook this, the wrong image is appearing on all the tablets of my salesreps.  Their software is looking for image A001.jpg not A001copy.jpg 

18 Messages

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508 Points

a year ago

This reply was created from a merged topic originally titled xyz.jpg already exists, do you want to replace it?.

Trying to save over an existing jpg image.  
xyz.jpg already exists, do you want to replace it?
Usually I simply say "replace" and it overrides the previous jpg.  Now it is letting me believe that all is good, HOWEVER it is creating a new file called xyzcopy.jpg

1 Message

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100 Points

a year ago

Same problem as everyone else and it's really messing up my organization as I like to save any edits over an existing file with the same name. Now I have to look for copy along with the original file name. What is going on? I finally decided to look this up because I knew this wasn't right.

3 Messages

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244 Points

a year ago

This reply was created from a merged topic originally titled Photoshop 2020 creates a copy instead of owerwrite jpg files..

When I save out a jpg file on top of an existing jpg to overwrite, Photoshop makes a new file with a " copy" in the end of the filename instead of owerwrite the original. Its extremely frustrating and it it is a huge part of the Photoshop to Indesign daily workflow for most graphics artists.

Photshop even gives me the popup saying that the file already exists and asks me if I want to replace it. I click "Replace" or "Overwrite" or whatever it is in english, and it creates a copy instead. And my linked jpg file in my Indesign layout of course isn't updated automatically and I have to find the file, delete the original and the rename the new copy so it has the same name as the original. This is a pretty huge game breaker in my daily workflow.

29 Messages

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492 Points

a year ago

Same problem. I want to Save As and replace a file, but it does not overwrite or replace, Photoshop adds "copy" to the end of the file name instead. Then I have to delete the old file and rename the new file by removing "copy" in the file name. It is happening with the TIFFs and JPEGs that I'm saving.

7 Messages

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204 Points

In case you haven't seen my previous post about the solution:  I had this same issue -- could not overwrite an existing jpeg when saving with the same file name.  I contacted Adobe and got these instructions, which worked for me:  

1) Close all Adobe related processes in activity monitor (Creative cloud, Core sync, CC library, services for adobe desktop app, adobe desktop service, Adobe IPC broker, AAM updater)

2) Navigate to following locations and assign the current user full permissions to adobe folders. To navigate click go from menu bar at then click goto.. type /Library/application support/   and click go.

3) To assign the permission right click on adobe folder and click Get info.. A property window will open. Then click on lock symbol to enable editing. Then click + sign to add your username. Then change read only to read and write. Then click gear symbol at the bottom and click apply to enclosed items and click ok.

7 Messages

 • 

204 Points

Sadly -- after working for 1 day, this "fix" no longer solves the problem.

3 Messages

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106 Points

Oh hell no... Adobe needs to deploy a patch, not a convoluted workaround.

7 Messages

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140 Points

Thank You, Leslie!  Now it works as it always had.

2 Messages

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90 Points

This solution does not work for me.

5 Messages

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132 Points

Thanks Leslie! Worked for me too. Hopefully it stays fixed. 

5 Messages

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132 Points

Scratch that. Still broken and more annoying than ever.

4 Messages

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94 Points

Hi, I found a fix. If you set your export, command +k > export to jpeg from png. Set the quality to 100. And then when you go to quick export, it overwrites the file. It took me a while to stop hitting the shortcut for save as, but that appears to be working for me.