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10 Messages

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346 Points

Wed, Jan 22, 2020 1:47 PM

Photoshop: Save for web, unable to paste file name

This issue was originally posted months ago, but nothing has happened. My post was moved into a 5 year old issue and forgotten all about, so I'm gonna keep posting a new one every few weeks until it has been fixed. 


CMD+V does not work in the naming input field in Save for Web / Save Optimized As dialogue box. In order to paste a name I now have to manually select the standard file name using the cursor, being careful not to select the file extension, right click and select Paste. Only then does it work. When you're resizing and saving hundreds of files this way it takes A LOT of extra time.

Responses

373 Messages

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7.2K Points

9 months ago

Hello Preben:

I just tried this on two computers running macOS 10.13 High Sierra with Photoshop CC2018, CC2019 and 2020.

It works as expected in all three versions on both computers.

I don't think that this is a Photoshop specific issue. 

Can you paste into other Photoshop dialog boxes?  For example, when doing a File > Save As?   Or File > Export > Quick Export as PNG?

If you switch to another application like TextEdit, are you able to paste into the Filename text field when saving there?

There's probably some sort of software conflict going on which, of course, can be tricky to troubleshoot.

I'd do some standard troubleshooting:
1. Try resetting the Photoshop preferences (if you haven't already)
2. Try a new macOS User account (this takes some patience, but is a quick test of user account related issues that can come up)
3. Try Safe Boot (although, since this is just the base operating system, sometimes things behave stranger rather than better)
4. Try creating an external boot drive that has just a clean install of macOS and just Photoshop installed to try to re-produce the issue.

This is the official Photoshop troubleshooting guide:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Not everything in there pertains to what you're doing, but there are links to step-by-step instructions for some things that may help.



-Warren

10 Messages

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346 Points

Hi Warren, 

Thank you for looking into the issue.

This is my fault completely, as I forgot to add information about OS. I'm running macOS Catalina, and it's absolutely a Catalina issue as it started the second I upgraded.  

I'm seeing quite a few people me too-ing the issue, so I do not think it's exclusive to my particular setup or installation. 

Just tried the regular Save As dialogue, and pasting works just fine. As does every other system save dialogue box in other apps.

In the original issue I posted months ago, I also highlighted a potentially connected issue in the Save for Web flow. If you enter the Save for Web Photoshop dialogue, continue to the system Save dialogue and then clicking Esc before saving, it is not possible to dismiss the Photoshop dialogue box with Esc button. It seems to not be in focus. This is also new in Catalina.

I just tried creating a fresh user profile, and unfortunately the issue remains even there. 

It might not be a Photoshop specific issue, but it certainly is a Photoshop+Catalina issue. 

- Preben

5 Messages

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102 Points

This is a MacOS Catalina issue.

2 Messages

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70 Points

Which Adobe should have accommodated a year ago.

Adobe Administrator

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3.5K Messages

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53K Points

9 months ago

Hiya Preben,

Let me assure you that this bug was not forgotten.  There is an associated report that's still active.  And, you're right, this is specific to Catalina.  When it will be fixed is another matter -- the voices of users helps weight our work, so if this is important to you...

Hope that helps,
David

1 Message

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80 Points

I'll add my vote here - this happens with all Adobe products with Catalina. It's maddening, because I have years of muscle memory using copy cut paste in save dialogs. It does not happen with other non-adobe products. Anything to fix this would be hugely appreciated. Catalina 10.15.3 Illustrator 24.0.3 (basically the latest of everything.) Thank you!

10 Messages

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346 Points

Hi David, 

Just touching base regarding this issue. It's still a problem, every single day. Every other day is another update, but still no fix for this incredibly infuriating and seemingly simple issue. Someone really needs to escalate this issue so it's included in the next round of bugfixes.

5 Messages

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102 Points

David (Official Rep)'s response:

We know it's an issue with Photoshop in MacOS Catalina, but we won't bother fixing it unless heaps of people make a fuss.

Poor form. Fix your buggy software.

10 Messages

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346 Points

7 months and still no fix. Issue remains the same on Big Sur (beta) so at this point I guess this is a feature and not a bug? 

I'm gonna put it as plainly as I possibly can: this issue is fucking up a simple workflow something shocking, and it's making photoshop useless for the purpose that I need it. If Adobe won't or can't fix their crippling bugs we're just gonna have to find alternatives. We have the CC suite deployed across my company for the sole use of photoshop - this can easily be replaced if Adobe doesn't get their shit together! 

2 Messages

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92 Points

Btw: In Photoshop CC 2019 everything works fine with Catalina 10.15.6 on my MBP (mid 2015, fully equipped). I like to forego the new "useful" features of PS CC 2020 and prefer to use the better working previous version.

1 Message

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50 Points

8 months ago

hello,
same issue for me photoshop CC2020 21.0.2 + Catalina 10.15.3
can't paste text in save for web dialog box

1 Message

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60 Points

8 months ago

hello,
same issue for me photoshop CC2020 21.0.2 + Catalina 10.15.3
can't paste text in save for web dialog box

1 Message

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80 Points

5 months ago

Same problem here. Every day I Save for Web dozens of photos, and have to manually type all those stupid filenames, hoping for no typos.

2 Messages

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72 Points

5 months ago

5 Messages

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102 Points

4 months ago

I'm having this problem in mid 2020 in the latest versions of Photoshop CC and Illustrator CC on a brand new, up-to-date Macbook Pro running macOS Catalina.

1 Message

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60 Points

4 months ago

Same problem here - I have to do the Save For Web for a large number of images 50-100. The muscle memory of the shortcuts meant that I was able to tackle these in a reasonable time up until I've noticed this is a problem. Please look to fix it. 

2 Messages

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72 Points

3 months ago

Still an issue on PS 21.2.1

1 Message

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60 Points

3 months ago

I am experiencing this issue since I upgraded to Catalina and Photoshop 2020. Is it worth reverting to an earlier version of Photoshop?

1 Message

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62 Points

2 months ago

Same issue for me, been happening a while now, glad to hear it's not something I've done, frustrating having to select the file name too minus the extension which become an issue at the same time

2 Messages

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92 Points

2 months ago

Same issue here! MBP mid 2015 fully equiped, Catalina 10.15.6. Just updated yesterday from Mojave. Why did I suspect that this was not a good idea... I'm working with Adobe and Mac since 1998 but it was never as annoying as in the last few years.

Edit: In Photoshop CC 2019 everything works fine with Catalina 10.15.6 on my MBP (mid 2015, fully equipped). I like to forego the new "useful" features of PS CC 2020 and prefer to use the better working previous version.


1 Message

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10 Points

Same problem here.

 

os 10.15.6

PS 21.2.3.

 

I mean to remember that in earlier versions of Photoshop the

Save for web Dialog was an extra Programm with extra Preferences, ill try to find it and delete it - maybe that works.

5 Messages

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106 Points

21 days ago

same problem here – it is extremely annoying.
there are quite a couple of issues with the save for web file dialog box:
1. this issue: not being able to paste into the filename box
2. the whole filename is preselected including the (e.g.) ".jpg" extension, it used to be only the filename, which is far more convenient so you can just start typing.
see https://feedback.photoshop.com/conversations/photoshop/photoshop-file-name-and-extension-highlight-when-saving-on-macos-1015-catalina/5f5f460f4b561a3d427139dd

3. if the file already exists, the are now to confirmation dialogs asking to overwrite, seemingly one form the finder, and one from photoshop, BOTH have to be manually confirmed.... d'oh....
see https://feedback.photoshop.com/conversations/photoshop/photoshop-overwrite-confirmation-prompt-generated-twice-by-system-and-by-photoshop-macos-1015-catalina/5f5f46114b561a3d4271f63e

my guess is that all this strange behaviour, which conflics with years of muscle memory, and probably Apples design guidelines
is somehow interconnecte

5 Messages

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106 Points

In Photoshop CC 2019 on macOS Catalina all of those issues don't exist!
It seems to be onlyin Photoshop CC 2020 onmacOS Catalina.
so a "fix" is to downgrade PS to the old 2019 (20.1 version) again. 
such a shame!