anwaar_yousaf's profile

3 Messages

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112 Points

Wed, May 2, 2018 5:39 PM

Photoshop: Save for web error

sorry for poor english ....i am facing having problem in Photoshop . update last night my windows 10 v1803  new version after installing this my photoshop show some errors when i export save for web box show the operation could not be complete also give error when i press preference option .. i attached some screen shoots 

Responses

Adobe Administrator

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15.9K Messages

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295.3K Points

3 y ago

For the first error, see: Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted.

The second error may be related to one. Try the workaround for error 1 and let me know if Save For Web is still misbehaving.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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112 Points

3 y ago

i try this method but same problem occurred  all these problem face when i update windows April update before this update my Photoshop work smoothly that's  why i write it here whats problem face Photoshop user in windows 10 April update 

Adobe Administrator

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15.9K Messages

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295.3K Points

You've done the registry change detailed here? https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html If that didn't work, sign in with your membership details and contact support here: https://helpx.adobe.com/contact/support.html

Sr. Product Manager, Adobe Digital Imaging

1 Message

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60 Points

3 y ago

Same issue with Windows 10 update, need to *.exe file to valid apps or fix read  write permissions.  Doesn't like writing to parent drive or desktop is the main solution.