le_4dqtsftpyglfk's profile

1 Message

 • 

82 Points

Thu, Aug 8, 2019 12:00 PM

Photoshop: Render Video JPEG Matte not working

When exporting an Image Sequence under Export -> Render Video, choosing Matte in the JPEG settings does not work. The background colour of the JPEGs is always black, no matter which option is chosen.

Responses

Official Solution

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

2 y ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

 • 

15.9K Messages

 • 

296.4K Points

2 y ago

Thanks. I've asked engineering to investigate this issue.

Sr. Product Manager, Adobe Digital Imaging