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Adobe Photoshop Family

3 Messages

 • 

92 Points

Mon, Jul 11, 2011 2:51 AM

Photoshop: PS CS5 won't run if Windows Management Instrumentation service is turned on

On my new Lenovo W520 (Intel Core i7 vPro), Photoshop CS5 won't run unless I disable Microsoft service "Windows Management Instrumentation." Any hunches about a workaround other than removing WMI?

Responses

14.6K Messages

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282.6K Points

9 years ago

Does it give any specific error or warning?

3 Messages

 • 

92 Points

9 years ago

Below is a screen grab image. Text of error message is

Adobe Photoshop CS5 has stopped working

A problem caused the program to stop working correctly.
Wiindows will close this program and notify you if a solution is
available

And no information was ever forthcoming. Many other posting for this error attribute
it to changing to 4-core laptops. Not clear that I need WIA as I use security from others.

14.6K Messages

 • 

282.6K Points

k' let me see if someone on the team can repro.

3 Messages

 • 

92 Points

Thanks, Jeff. Let me know what you find.