joachim_barrum's profile

249 Messages

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5.3K Points

Thu, Oct 1, 2015 9:35 PM

Photoshop: Performance issues in with MacOS 10.11 El Capitan

I have been working with some heavy files now in Photoshop in El Capitan. While my machine in general is much faster and responsive with El Capitan, Photoshop feels slower and handles bigger files worse than in Yosemite.

For example Im working a big illustration, with about 50 layers, some of these layers in groups with effects on. Once I'm adding effects on a layer and continue painting on clipping mask layers on top of that, photoshop becomes completely laggy. And once it start struggling on this level it takes long pauses trying to catch up. Even picking color from such an image causes long waits.
What is peculiar is that the image files aren't enormous, about 500mb, it is the complexity of the layers that causes the problems. So I need to merge down effects and do non-reversible steps to keep working on the files.
I wouldn't reacted on this if it hadn't been for the fact that my machine was more than capable of working on these files earlier in Yosemite, and El Capitan is suppose to optimise the OS and make my machine handle more, not less.

I'm working on a retina iMac 4Ghz with 32gb or ram and with a Radeon M295X, so the machine should be more than capable.

Responses

Employee

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230 Messages

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6K Points

6 y ago

Can you do me a favor and take a look at the Console log (/Applications/Utilities/Console) and see if there are any messages that appear when PS slows down?  That may help us diagnose why the app is running slower on the new OS.  Thanks.

10 Messages

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170 Points

6 y ago

same here, the space-cmb zoom is slow/jerky and the whole feel of photoshop doesn't seem to be better as promised.

6 Messages

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110 Points

6 y ago

Same

Employee

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230 Messages

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6K Points

6 y ago

If anyone is interested in testing a potential fix for this, please email me directly at: first name dot last name at adobe dot com

Thanks.

249 Messages

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5.3K Points

6 y ago

Since of yesterday, I noticed the whiteworkaround.plugin wont work anymore. My zoom is back to the broken scrub zoom. I still see that the plugin has been loaded in System Info. It might be because I updated to 10.11.1 - the latest bugfix from from Apple, but I'm not sure.

Any help is greatly appreciated!

10 Messages

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170 Points

6 y ago

i'm on 10.11.1 and the scrub zoom still works with the plug-in although it's fairly jerky. maybe you could delete and re-install the plug-in? this is still pretty rubbish from apple and adobe though and they should have sorted this by now.

249 Messages

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5.3K Points

6 y ago

I had installed the one I got on email, but after installing the official workaround from the adobe help page it seems to be working again. I do agree with you though that its fairly sluggish, Photoshop in general is pretty much the only program Ive noticed in El Capitan that has gotten a huge performance loss, while everything else performs better.

But, as long as it works, for now, I can at least work in my normal speed.

6 Messages

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110 Points

6 y ago

I installed the fix from email and no change, photoshop performance is very poor

Opening a file, sluggish
Shortcuts to change tools, beachball
Zooming/painting/erasing, slow, jerky, beachball

Everything was good before el capitain

Version 10.11
iMac 27, mid 2011
16GB 133 MHZ DDR3
512GB SSD / 120G Free

4 Messages

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92 Points

6 y ago

Same problems here. Doing anything is on a severe delay. Pretty much unusable for professionals.

4 Messages

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132 Points

6 y ago

I am having the same problems. Tools have a lag when holding down to swap. Also Zoom bit crappy. NOT GOOD considering I am renting via CC - should be super up to date.

7 Messages

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184 Points

6 y ago

I am having problems with crashes on a regular basis, most often when trying to use Refine Edge commands. Opening type icons is really slow and I see the spinning beachball when going into the blur gallery. The whole thing is noticeably slower than on Yosemite, even opening PS.

These slowdowns are moving me to use Sketch for UI work...

1 Message

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60 Points

6 y ago

Think I have the same issue just on windows7. Everything is fine but if a layer is clipped to another photoshop starts working really slow.
Hope someone can help to fix this.

2 Messages

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70 Points

6 y ago

I am having very similar issues with frequent hangs and crashes at random points. I have now been waiting a free transform scale up of a basic logo for 10 minutes with a spinning beach ball! Sometimes it will clear but not always and if i force quit and try to relaunch photoshop, sometimes it won't reopen the application. This is VERY frustrating since i am under deadline and have clients waiting on changes!

72 Messages

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1.4K Points

6 y ago

I have a similar problem here with the latest Retina iMac maxed out with an addition of 64 GB of memory, el capitan, System is fast but photoshop gets sluggish on the zoom and on visibility of layers. Turning off the drawing mode to NORMAL in the advanced settings helped quite a bit, before the system's fan turned itself on after 15 minutes.
On my 2 year older iMac with the same image and the same settings this doesn't happen ( even when the drawing mode is on "advanced)

72 Messages

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1.4K Points

6 y ago

How do I test that ? How does apple test that ?
What do I tell them ?

Chipset Model: AMD Radeon R9 M395X
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 4096 MB
Vendor: ATI (0x1002)
Device ID: 0x6920
Revision ID: 0x0000
ROM Revision: 113-C905AA-799
EFI Driver Version: 01.00.799
Displays:
iMac:
Display Type: Retina LCD
Resolution: 5120 x 2880 Retina
Retina: Yes
Pixel Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes