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Adobe Photoshop Family

16 Messages

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1.2K Points

Thu, Aug 20, 2020 5:13 PM

Photoshop, Pen Tablet & Windows Ink

Hello everybody.

With the latest Photoshop update (21.2.2), the fix we had  to get the pressure sensitivity back with the PSUserConfig.txt fix is no longer working.

This fix was necessary to work properly with a Pen Stylus on Windows, without using the Windows Ink features.

We are used to turn of  Windows Ink systematicaly when using a Pen Tablet because it causes a lot of issues. (Wacom and other brands)

 

Why Windows Ink is not suitable 

Windows Ink ON :

 

1-There is a 1 second delay with every new clic and drag before the cursor catches up with the stylus. It happens when dragging a window, using a slider to adjust a value (in photoshop or any other app), resizing a layer, and even when drawing. So the begining of each new stroke will freeze for 1 sec before catching up to the movement of the stylus. You can imagine the hell it can be when hatching, or doing fast repetitive movements/adjustements.

 

2-Certain applications, like Chrome for exemple, don't respond to the stylus for certain things. You can't move the chrome window around at all when windows ink is enabled. You can't drag and drop email in your inbox from one tab to another, some clics and double clics aren't registered at all ...etc.

 

3-Windows Pen & Stylus fonctionnalites are working against a fluid use of a Stylus. Especially the infamous "Press and hold" setting, that needs to be disabled systematically if you don't want this "mouse freezing blue circle of death" to appear each time you stop moving your hand for more than half of a second. (I suspect this functionnality to be responsible for the lag before each new stroke, even when you have it turned off)

 

4-Just while typing this post, I've discoverd a new issue. With Windows Ink enabled, it is impossible to select text by dragging over it with the stylus. I had to drop it and use my mouse each time I wanted to edit a sentence.


 Windows Ink OFF:


1-Everything works perfectly.

2-Pressure sensitivity in Photoshop is gone, and need to be reactivated with PSUserConfig.


These are all the reasons (I can think of right now) why we have no choice but to disable Windows Ink, and use the WinTab alternative to get the pressure sensitivity back in Photoshop.

 

I hope you now understand why enabling Windows Ink is not a solution.

We had a solution, please do not take it away from us.

I'm assuming that everyone would love to use regular settings, and not to have to tamper with this kind of work around, but unfortunatly that is not possible.


Again, using WinTab is not a choice, it is essential for any serious workflow.

 

I'm currently paying for the full Adobe suite, and not being able to work properly is a big issue right now. Not knowing when this will be resolved is very worrisome.

 

PS: "Windows Ink" or "Pen and Touch" drivers on Windows, are currently pushing for touch and tablet functionnalities. These are cumbersome and unfit for any professional Stylus use.

Responses

Official Solution

Adobe Administrator

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780 Messages

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16.7K Points

2 months ago

Hi all,

We've made some updates to this issue in the Photoshop 21.2.3 update and are hoping things are better for those affected here.
Can you give it a go and let us know how it goes for you?

To update Photoshop to 21.2.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

2 Messages

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74 Points

Where is the update? No new version visible in CC app. Only 21.2.2 is there.
I am in New Zealand, ahead of your time? :-)?

19 Messages

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644 Points

The only fix listed under 21.2.3 is proportional resizing.

1 Message

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60 Points

21.2.3 works using PsUserConfig and disabling Windows Ink. Thanks!

32 Messages

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492 Points

21.2.3 also works on my XP-Pen tablet. Thanks

21 Messages

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574 Points

PSUserConfig.txt now works Windows 10 / Intuos Pro

Appreciate the fix but now PLEASE LEAVE IT ALONE!!!

34 Messages

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590 Points

2 months ago



check that in windows settings and you can select text.

233 Messages

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3.9K Points

That Pen as mouse setting does not help  Clone Stamp Brush tracking works with my mouse it does not work with my Pen.

Un-check Show visual effects and show cursors doe nor stop Windows from showing Alt Ctrl Shift Win when the pen is near the tablet Windows Pen Feedback ???
Microsoft Pen do not have keyboard keys.  You do not show the when I use my mouse do not show the when I use my pen

16 Messages

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1.2K Points

2 months ago

It is checked, and not working.
I found out (while using a Microsoft Surface 7, so no other Tablet drivers installed) that those settings are pretty unstable anyway. As they seem to randomly ignore what is checked. Even unchecking and rechecking the boxes is not always changing those settings acordingly.

1 Message

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144 Points

2 months ago

I'm having the same issues, and PS is pretty much unusable. It also won't allow me to right-click using the wacom stylus button, it makes various operations laggy and there seems to be no way to disable the yellow bubble messages every time alt/ctrl/shift is held. At least we had a workaround before. Will be rolling back to the previous version until this is addressed.

3 Messages

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228 Points

2 months ago

Please just let us use photoshop with windows ink off, is the easy way to avoid all issues. I had to come back to 21.2.1 to disable Ink and use the PSUserConfig trick to get a fluid work.

1 Message

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200 Points

2 months ago

All the same issues here. Reverted to 21.2.1. Also noticed with ink enabled, the clone stamp tool behaves strangely. The 'source' cross-hairs freeze on every stroke.

1 Message

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80 Points

2 months ago

I have tried to turn on windows ink to fix the pressure issue and it didn't work either. My version of adobe photoshop is now pretty much unusable and is the primary art program I use for all my digital drawing. With the only known fix to this problem now rendered useless what am I suppose to do now?

5 Messages

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222 Points

2 months ago

Reporting the same issue here after Photoshop update (21.2.2), Windows 10 and Wacom Intuos Pro. When using the clone stamp tool the source point cross hair is frozen, and the healing brush tool lags. This "professional" software is unusable for my work now and hours wasted trying to fix it. Ridiculous situation.  Will try reverting to the previous version and again use the PSUserConfig work around.

8 Messages

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146 Points

I'm getting this as well, finding the whole Wacom , Adobe and Windows tedious repetitive  mess with this issues to be rather tiresome. One of them is going to have to go from my workflow.

2 Messages

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74 Points

Use affinity photo, it all works fine there, cheaper too!

1 Message

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142 Points

2 months ago

Same problems here with windows ink and the last update Photoshop (21.2.2). Dual brush option is not working properly as before.
I cannot work correctly with photoshop right now and need to roll back to photoshop 21.2.1

2 Messages

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110 Points

2 months ago

I have deleted PSConfig file and sensitivity of my Wacom pen came back. What's the magic?

16 Messages

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1.2K Points

Probably because your Wacom driver is now using the Windows Ink functionnalty.
And it is not a good news.

2 Messages

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110 Points

Now I restarted Photoshop and sensitivity is gone. :(
Well, I think, I have to return to the previous version of the program... 

8 Messages

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318 Points

2 months ago

I agree with author of this topic!
Btw I stopped updating photoshop since 20.0.9 release and everything works fine. I'd like to update but unfortunately recent year or longer updates make more problems than advantages =(

7 Messages

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228 Points

2 months ago

With windows ink the cursor stays clicked in place often, and you can't use mouse when this happens.

Sometimes photoshop windows (ie - layers, history,  extensions like coolorus wont respond to clicks forcing you to restart).

I don't know why you guys would push out an update removing a solution to all these issues without extensively testing.

7 Messages

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230 Points

With Windows ink ON, you can forget about using extensions like Coolorus, Magigpicker, Brusherator etc. As soon as you click on an extension panel, the pressure sensitivity is gone again.

3 Messages

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228 Points

2 months ago

Yup.. I had to switch back to windows ink today because no pressure sensitivity whatsoever since the latest update was pushed.
Everything is soooo laggy, and I now have the obnoxious shortcut pop-ups under my cursor every time I press Shift, Alt or Ctrl...
Maybe I should just stop updating my Photoshop... it's always a sh*tfest for wacom users :/

Please let our PSUserConfig file be useful again, as it had been for more than 5 years now

16 Messages

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1.2K Points

2 months ago

[UPDATE] Other issues reported with Windows Ink enabled :
(reported by other users on different topics with the same complaints)

-Pen buttons not working as expected. right-click and double-click buttons don't work at all.

-Scrubby zoom bug

-Color wheel is sticky

-Resizing of the brush lag when using the Alt+RMB. Plus rezise brush not working when moving the pen only a small amount. Can't be subtle.

-Things like browser MMB scrolling with a Wacom pen doesn't work with Windows Ink enabled.

-Annoying Win-popups (Shift / Alt / Ctrl) under the brush.

-Dual brush resizing is broken

-Sliders are lagging horribly in LrC, Camera Raw & Photoshop

-Windows Ink randomly causes the brush tool to shoot off towards the top left of the screen while drawing.

-Big lag when using the move tool.

-Clone stamp tool and healing brush tool do not work correctly. The 'source' cross-hairs freeze on every stroke.

-With Windows ink ON, you can forget about using extensions like Coolorus, Magigpicker, Brusherator etc. As soon as you click on an extension panel, the pressure sensitivity is gone again.

-Sliders in the RAW converter can sometimes not be set

-The on-screen keyboard is always opened when input is required

1 Message

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68 Points

The dual brush resize bug is quite glaring.. good list. Like everyone I rolled back a version to get wintab working again.

3 Messages

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228 Points

Yea I just went back on 2019 tbh... less bugs to deal with, works like a charm, like it's supposed to.

7 Messages

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300 Points

2 months ago

Yeah, I have the same issues, its been like 6 or 7 years since this problem exists in Windows, I dont know why Microsoft does not add a toggle for the popups for alt shift and ctrl... the only reason I can think of is that the amount of people that use Wacom to draw must be so small in relation to the bulk of users that dont have this problem that they just dont care...and there's also the rest of the problems you described... its so odd that this has never been resolved properly in such kafkaesque amount of time.