9 Messages
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160 Points
Sun, Jan 10, 2016 10:44 PM
Photoshop: Not Working, error status 0xc000012f (win)
After installing through creative cloud, I am unable to open photoshop at all. If I try to open it through CC, it simply doesn't respond. If I open it using the shortcut, says it is not designed to run on windows or contains an
error. It gives error status 0xc000012f
error. It gives error status 0xc000012f
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Updated
4 years ago
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0xc000012f
installation
photoshop
error
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chris_cox_2148894
15.1K Messages
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195.8K Points
5 years ago
Uninstall the application, check your disk for problems, then reinstall Photoshop.
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zachariah_connor
9 Messages
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160 Points
5 years ago
0
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zachariah_connor
9 Messages
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160 Points
5 years ago
0
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dmohr
Adobe Administrator
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3.5K Messages
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53K Points
5 years ago
It might be the application that you installed which was corrupted. I would uninstall PS and maybe even CC. Clear the trash, reboot, and THEN re-download CC and use that to re-download PS and go from there.
"Nuke the site from orbit; it's the only way to be sure...."
Hope that helps -- please ping us here if it doesn't,
David
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zachariah_connor
9 Messages
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160 Points
5 years ago
3
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
5 years ago
Can you make sure you install the Visual C++ Redistributable for Visual Studio 2012 Update 4 from the link above?
Sr. Product Manager, Adobe Digital Imaging
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zachariah_connor
9 Messages
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160 Points
5 years ago
0
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zachariah_connor
9 Messages
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160 Points
5 years ago
0
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mark_strain
1 Message
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80 Points
4 years ago
2
natasha_epperson
2 Messages
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72 Points
4 years ago
0
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