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jasmin_coutts's profile
jasmin_coutts
100 Points

3 Messages

 • 

130 Points

Thu, Nov 14, 2019 4:32 PM

Solved

Photoshop: None of the tools work. Stuck on hand tool no matter which tool I select

no matter which tool I select in photoshop the cursor is stuck on the Hand tool but even that doesn't actually work! I am running the most recent photoshop and Catalina (I didn't realise there were problems until I started searching otherwise I wouldn't have updated!)

Problems

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Updated 

7 months ago

283

3

Responses

karen_gottschall

16 Messages

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332 Points

a year ago

I know of one person who had a similar problem with tools getting stuck in an earlier version of CC and they were able to "unfreeze" it by hitting the Ctl key.  This was on a PC, but perhaps the Command key will work the same way on a Mac.

0

0

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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295.3K Points

a year ago

Are you using a wacom tablet? Every case that I've seen this happen is a conflict with a 3rd party driver or application making the spacebar appear down.

Sr. Product Manager, Adobe Digital Imaging

1

0

marco_tothegame

1 Message

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60 Points

I actually have just got the same problem and ido indeed use a Wacom tablet, however I don’t know how to fix this issue as I just installed the drivers that came in the disk with the tablet.

Like

7 months ago

0

jasmin_coutts

3 Messages

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130 Points

a year ago

I have managed to get it working again now I think it is just one of the many teething issues I have experienced with both the OS update and the new photoshop! Thank you for the suggestions though!

2

pierre_courtejoie

Champion

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917 Messages

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19.6K Points

Jasmin Coutts , could you share what you did, so that it can help someone else?

Like

a year ago

jasmin_coutts

3 Messages

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130 Points

I uninstalled photoshop WITHOUT saving the preferences then rebooted then reinstalled from fresh, again without importing preferences

Like

a year ago

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