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Adobe Photoshop Family

1 Message


70 Points

Thu, Jan 5, 2012 4:58 AM

Photoshop: Missing Formats - unable to save or export in any format

I own a iMac and a Macbook Pro. I recently had to wipe out the Pro and re-install adobe. Since then I have not been able to save or export in any format. I've called in to tech support twice both times the had me rest some files. It was a temperory fix. I received an email wanting a sample of the work, but I am not working on anything in particular. It could be a simple text and it happens on both Photoshop and illustrator.


Adobe Administrator


15K Messages


286.9K Points

9 years ago

What's the exact behavior you're seeing? Are the Save and Export menus grayed out? Or are the formats you want not available in the format pop-up in the Save dialog? Or do you get an error when saving? What is the exact error you get? Can you post a screen shot?

Sr. Product Manager, Adobe Digital Imaging