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Adobe Photoshop Family

7 Messages

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130 Points

Thu, Dec 4, 2014 4:55 PM

Solved

Photoshop: Minimize buttons disappear under upper menu bar

In CS6 my minimize buttons sometimes move under the upper menu bar. If they go too far under, I can't get them back. I've tried pressing F, but that does not make them reappear. I've tried checking/unchecking the various interface options under "preferences" and also uninstalling and reinstalling the app. So far, the only way I can fix the problem is to reset all of the defaults. I've noticed this only happens on my Mac using Mt Lion and/or Yosemite. I have another Mac using snow leopard, but on that machine it's not possible for the minimize buttons to go under the upper menu bar.

Responses

Official Solution

Adobe Administrator

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15K Messages

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287.4K Points

6 years ago

Engineering is looking at this. Hoping it will be fixed in the next update.

Sr. Product Manager, Adobe Digital Imaging

Official Solution

Adobe Administrator

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15K Messages

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287.4K Points

5 years ago

This should be fixed in the Photoshop CC (2015) update.

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15K Messages

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287.4K Points

6 years ago

Hmm, I'm not able to slide that up under the menu on my system. Are you using multiple monitors? If so, how are they arranged? Any system utilities?

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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130 Points

6 years ago

As a matter of fact, I do have two monitors hooked up to this computer.

Adobe Administrator

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15K Messages

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287.4K Points

6 years ago

Are they arranged one over the other?

If you disconnect the second monitor, does the window recenter itself on the main monitor?

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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130 Points

6 years ago

The monitors are mirrored. When I disconnected one of them, the problem was solved! With only one monitor, the window can't move under the upper menu bar.
Any thoughts about how I can connect two monitors and avoid this from happening?

Adobe Administrator

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15K Messages

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287.4K Points

It looks like an offset is made when the second monitor is attached. So - if the top of the window is touching the top menu bar it gets shifted up under the menu. If you leave a gap at the top that's similar in height to the top bar, it won't go up under the menu.

If you ever get an a bad state with both monitors attached - a simpler way to get it to bounce back down to reposition it is to change the arrangement to side by side for a moment, then go back to your above/below arrangement.

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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130 Points

Now that I know what's causing this, I'm going to play around with it. Thanks a million!

Adobe Administrator

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15K Messages

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287.4K Points

Cool. I'll see if there's anything we can do on our side to make this better.

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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130 Points

It's odd that PS is the only app on my machine that behaves this way when two monitors are mirrored.

Adobe Administrator

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15K Messages

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287.4K Points

Yup. I need to look into that.

Sr. Product Manager, Adobe Digital Imaging

7 Messages

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130 Points

If you find out anything more or come up with a patch to fix this, I'd love to know. thanks again, DS

3 Messages

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92 Points

6 years ago

This reply was created from a merged topic originally titled MacOS 10.10 Yosemite - Save As window off top of screen.

Updated to Yosemite 10.10.2 and having an issue where "Save As" window is above and out of the screen. I can't drag it down or even see anything above my list of files. Only happens on my second monitor, but that's where I do most of my work as it's larger. Nothing else is ever place outside of the usable screen unless I drag it there.

7 Messages

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130 Points

6 years ago

Jared, if this is the same problem I had....it's because you have two monitors which are mirrored.

3 Messages

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92 Points

6 years ago

Monitors are not mirrored. And thanks Jeffrey!