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Adobe Photoshop Family

15 Messages

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714 Points

Thu, Jun 19, 2014 3:25 PM

Implemented

29

Photoshop: Menu too small on Windows high res display

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

Responses

8 Messages

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212 Points

5 years ago

This has NOT been answered! I have the latest MSI laptop, 4k screen with GeForce graphics card, all other software works without a problem in Windows 8.1. It is ONLY Photoshop that does not work. This affects my work every day. Adobe have known about this issue for over 18 months. WORK IT OUT ADOBE!

15.1K Messages

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195.8K Points

200% UI Scaling for high res displays was added in Photoshop CC 2014.

And we are continuing to work with Microsoft to deal with the Windows issues necessary to allow more flexible UI scaling on Windows.

16 Messages

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380 Points

Wayne, I opened a new, unanswered topic named "Photoshop CC 2015 UI font scaling produces font sizes too big or too small on high-res monitors (not fixed by PS CC 2014 UI font scaling feature)" in the hope that the remaining issue(s) can be tracked there until resolved. Below I've attempted to add a link to the new topic.

Photoshop CC 2015 UI font scaling produces font sizes too big or too small on high-res monitors (not fixed by PS CC 2014 UI font scaling feature)

If you are one of the customers still having problems, please go to the new topic and record your issue there.

8 Messages

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212 Points

Good post there Robert. You know, Adobe turnover 2015 1.25billion with net profits of $150million. You'd think they could afford to buy the best coders to fix the problem for their most used and famous piece of software...

15.1K Messages

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195.8K Points

Adobe is still working with Microsoft to address the Windows issues needed to allow more flexible UI scaling in Windows applications.

3 Messages

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80 Points

5 years ago

Any update for PSE12 on a Yoga3 Pro?

The whole thing is soooo tiny! There isn't a Experimental option for the 200% in PSE12

18 Messages

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270 Points

5 years ago

This issue has been around since Adobe first started writing Windows versions.

Adobe uses bit mapped fonts for their UI... makes it look pretty and ensures icons and related text stay the same size (the easy/lazy approach), but also makes the UI incompatible with a user's personal needs.

I won't be upgrading to any new Adobe product.

15.1K Messages

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195.8K Points

No, Adobe uses the OS standard fonts for it's UI, which are vector. I'm not sure where you got bogus information about using bitmapped fonts.

But Windows had some problems with UI scaling until relatively recently - when we worked with Microsoft to get 200% UI Scaling working in Photoshop, as described above in the official answer at the top of the topic.

18 Messages

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270 Points

5 years ago

I beg to differ. Here's an example from my desktop... Desktop small font is 9 pixels for a lower case. The CS menu font is only 5 pixels. I'm not even sure I have any 5 pixel fonts installed (and this install doesn't have any Adobe fonts).



Here's two UI menus together: top is MS Excel, bottom CS. CS is NOT using the standard system font.



One other usability point, with the UI this small, finding the corner of the eye-dropper is more than painful. It's tedious and even my mouse squirms.

15.1K Messages

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195.8K Points

The OS controls the menu font size on Windows. And you can count the 9 pixel hight of the fonts in Photoshop --- which is the same as Excel's menu type.

Photoshop is using the OS standard fonts for it's UI, and those are vector fonts, not bitmaps. Excel is turning off the OS LCD color filter antialiasing for their menus (and I'd love to know how, since that is drawn by the OS) - but that is the only major difference.

18 Messages

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270 Points

5 years ago

And while I'm beating this dead horse... Windows Apps allow changing the UI font:



Which yields this Excel vs CS menu comparison. One more strike proving CS isn't using standard system fonts.

15.1K Messages

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195.8K Points

That just shows that Photoshop doesn't allow the OS to override the menu font - because we know of problems in that situation that would make the menu bar not work correctly.

18 Messages

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270 Points

As a user, and as a past Product Marketing Manager for software, the CS design team made a bad choice. You should have fixed the menu problems for the sake of usability. Now you're living with disgruntled customers and can't fix it without major pain. My case is only a 120DPI monitor; can't imagine users with 2k displays. And a simple patch to explode the UI features 200%? Well, that's a knee jerk panic mode approach; another sign of questionable decision making.

15.1K Messages

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195.8K Points

We released the update for 200% UI scaling in Photoshop CC 2014, as noted in the official answer at the top of this topic. That was as soon as we could release it after working with Microsoft to address the Windows issues that caused problems for UI scaling in complex applications. We are continuing to work with Microsoft to address the remaining issues in Windows to allow more flexible UI scaling.

8 Messages

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212 Points

My question is: how is it possible that all other Adobe software work fine - Illustrator, InDesign, Fireworks, Dreamweaver all no problem...ONLY Photoshop has the issue. it is therefore NOT a windows problem - stop blaming Microsoft and fix your bloody software!

15.1K Messages

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195.8K Points

Most other applications do have issues, which is why we have been working with Microsoft to address the issues in Windows that cause problems with UI scaling.
We are still working with Microsoft to address the Windows issues needed to allow more flexible UI scaling in Windows applications.

18 Messages

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270 Points

Wayne, Chris has a job: that is to mark the topic "resolved" ... Let's be clear: closing help requests is his priority here. The fact users say the "response" doesn't help them, or Chris' answers don't fit facts... well, those are just annoyances.

15.1K Messages

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195.8K Points

My answers do fit the facts, and the original question was answered, repeatedly.

The request for more flexible UI scaling is addressed in another topic, and we are continuing to work with Microsoft to enable that.

18 Messages

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270 Points

So why can't Adobe use 1.25 and 1.5 scale factors? Windows supports them today. They require additional bit mapped button icons, but Adobe won't pony up the man hours to do a simple fix.

There are other apps that suffer this issue - hard coded or bit mapped fonts in the UI - but at least those manufacturers own up to it as a man power issue and acknowledge they have prioritized other work first... and rather than blame others, explain it that way.

15.1K Messages

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195.8K Points

Actually there are problems today. Again, we are working with Microsoft on the issues necessary to allow more flexible UI scaling on Windows.
Again, Photoshop doesn't have bitmap fonts in the UI.
We're telling you exactly what is going on.

1 Message

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80 Points

5 years ago

I just got a BenQ 2711U monitor which I set up for 3840x2160 resolution on my Windows 7 desktop. I got this $900 monitor specifically to use with Photoshop CC to process my Nikon .NEF files and I really love it. I had the same tiny tiny UI fonts at first, however, but I tried the suggested method of using Experimental Features 200% UI. It worked just fine for me. My UI is restored to its normal size but I can see where if someone were using a lower resolution than mine, they might get an unusable, oversized UI. I guess Adobe will have to offer a scaled new UI resolution option instead of one that just doubles the size of the UI in upcoming releases of this otherwise superb software.

397 Messages

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6.5K Points

5 years ago

Hey guys. First, I not defending adobe but Chris is taking the time to keep us informed that adobe is working on it. Eventually they will get it figured out. You also have to realize that when new tech comes out, software companies have to patch or rewrite their code in order to stay in business.

Obviously Adobe didn't Follow everyone else when they made their UI and now their paying for it.

Just remember. Chris is taking the time to inform us that Adobe is trying to resolve this. It's a inconvenience but again, it is not Chris's fault. Give him a break!!

4 Messages

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80 Points

5 years ago

I found a real fix to the scaling problem.. It worked for me with CS5 Photoshop running on Windows Pro 64 bit.

neoshamon.blogspot.com/2015/06/adobe-app-scaling-on-high-dpi-displays.html?view=sidebar

Directions are below. You will need to download the correct.exe. file to your desktop. Don't open it. Install it to the correct location corresponding to the program you want to fix.

You will need to go to the site to download the file but here is what it says:

************************************

Step 1: Tell windows to prefer an external manifest file

1.Press Windows Button + R, type “regedit”, and then click OK.
2.Navigate to the following registry subkey: •HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > SideBySide

3.Right-click, select NEW > DWORD (32 bit) Value
4.Type PreferExternalManifest, and then press ENTER.
5.Right-click PreferExternalManifest, and then click Modify.
6.Enter Value Data 1 and select Decimal.
7.Click OK. Exit Registry Editor.

Step 2: Create and place the external manifest files

This is the exciting part. All you have to do is copy your manifest file to all of the application folders that you would like to change the scaling on. For example, Photoshop.exe is located at: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit) therefore, I have created a manifest file in text editor named photoshop.exe.manifest to place in that folder.

Here is a link to a txt file with the manifest code: manifest.txt
For Windows to use the external manifest file, you will have to change the name of the the file to the executable of the application. (e.g. photoshop.exe.manifest)
Here are the files I created for my device (Right-click and save to use on your machine):

•photoshop.exe.manifest
•fireworks.exe.manifest
•illustrator.exe.manifest
•dreamweaver.exe.manifest

Now place this file in the same directory as your executable. All of the ones listed above are in pretty straight forward locations like C:\Program Files (x86)\Adobe or C:\Program Files\Adobe.

And that's it! It should look great now on your screen. You don't have to reboot or change anything else.

4 Messages

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80 Points

I tried to paste the code for the fix but my file was understandably blocked..

15.1K Messages

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195.8K Points

That will do some crude scaling, but still has a lot of problems (especially if you are painting or retouching).

4 Messages

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80 Points

5 years ago

This is the file also..

false

37 Messages

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738 Points

5 years ago

We really do need a 150% scaling option for modern high definition PC displays.

123 Messages

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2.7K Points

4 years ago

Update: As of 10/25/17, we are closing this program to new applicants. We have a large number of participants already. Thank you to everyone who registered!

The Photoshop team has been listening to your many requests for better scaling options on Windows, and we’re happy to announce that we are ready for beta testing on this feature. Because of the large scale changes involved in this feature, we want to make sure people have the opportunity to test it out before it’s released.
 
All Windows customers are welcome to join and test, but please note that you will need to have Windows 10 Creators Edition installed in order to use the new continuously scalable user interface and per-monitor scaling. Windows 7, 8 and prior versions of Windows 10 will only support 100% and 200% - as the continuously scalable user interface requires APIs only available in Creators Edition.

1 Message

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60 Points

Hy Jeanne
Where can i install or use this beta test? I don't found it on the adobe-Beta Page.
Thank you

2 Messages

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82 Points

It's been 5 months now, and continuous scalability is still not available to users of Windows 10? This is an accessibility issue that's of great concern to many users with vision acuity issues. When will we get it? 

23 Messages

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714 Points

I fixed it on my computer, Windows now has a built-in way to handle it:

1. Right-click on the Photoshop icon
2. Right-click on the next Photoshop icon (at the top of the menu), and select "Properties"
3. Select "Compatibility" tab
4. In the Settings section check the "Override high DPI scaling Behavior. Scaling performed by [Application]
5. Apply and OK

Hope this is helpful. Let me know.

5 Messages

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110 Points

Tried it and that does not work... for me anyway.  OS... Win 10 Pro.

4 Messages

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110 Points

I have a Samsung 3200x1800 display. Scaling doesn't work. The type is still too small and menus are awkward. Before the 2018 version, I had a Windows registry tweak that worked beautifully. Now it doesn't. Lightroom and all of your competitors programs work perfectly. When I talk to tech help, they treat me like it's my fault. The last suggestion was to roll back to an earlier version. This isn't acceptable.

1 Message

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60 Points

I am not sure this will work for anyone else, because I am not savvy with computers.  But I did the following on my Lenovo:
1.  Open Windows folder
2.  Open Program Files folder
3.  Open Adobe folder
4.  Open Adobe Premiere Pro CS6 folder
5.  Right-click on the Adobe Premiere Pro.exe file
6. Select "Properties"
7. Select "Compatibility" tab
8. Select Change settings for all users
9. Select Change high DPI settings
10. Check the "Override high DPI scaling Behavior. Scaling performed by [System]
11. Apply and OK
And the fonts in the menus and timeline all appeared normal again

4 Messages

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110 Points

Thanks for the great suggestion.  Unfortunately, once Photoshop went to CC, things can't seem to be fixed.  I used to have a work-around but no more.  I tired your suggestion but my menus still fall off the screen.  Again, thank you!

1 Message

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60 Points

I'm running Photoshop CS4 Extended on a Windows 10 Pro 64-bit machine with an Asus MG28U UHD 3840 x 2160 display. I had scaling issues with Photoshop menus in addition to seeing 3 cursors in the Photoshop window. With the following display and executable file settings, the duplicate cursors are gone, and the menus appear at an acceptable size for my use:

Notes
1. I had to  repeat steps 7-19 for the Photoshop application file in both Program Files and Program Files (x86) for the solution to work.
2. I'm the only user on my computer. If there are multiple users, then at step 13 you may have to select "Change settings for all users."

Display Settings
1. In Windows 10, right click on desktop and select "Display Settings"
2. Under "Scale and layout," select "Advanced scaling settings"
3. Under "Custom scaling," enter 151
4. Hit "Apply," sign out, and sign back in (signing out will close all applications, so make sure you save important files)

Photoshop Executable File Properties
5. Right click on the Windows icon in the corner of the Windows taskbar and select "File Explorer"
6. Open Local Disk (C:)
7. Open Program Files (x86) folder
8. Open Adobe folder
9. Open Adobe Photoshop folder
10. Right-click on the Photoshop application file
11. Select "Properties"
12. Select "Compatibility" tab
13. Under "Compatibility mode" toggle "Run this program in compatibility mode for:" and select "Windows Vista (Service Pack 2).
14. Under "Settings" toggle "Run this program as an administrator"
15. Under "Settings" select "Change high DPI settings"
16. Under "Program DPI" toggle "Use this setting to fix scaling problems for this program instead of the one in Settings"
17. Under "Use the DPI that's set for my main display when," select "I open this program"
18. Under "High DPI scaling override" toggle "Override high DPI scaling behavior, Scaling performed by:" and select "System (Enhanced)".
19. Hit "Ok" then "Apply"
20. Run Photoshop to confirm the settings work.

Hope this works for some of you too!