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Adobe Photoshop Family

15 Messages

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714 Points

Thu, Jun 19, 2014 3:25 PM

Implemented

29

Photoshop: Menu too small on Windows high res display

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

Responses

2 Messages

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80 Points

6 years ago

This reply was created from a merged topic originally titled Small illegible text.

I just got a new Lenovo Y50 running on windows 8.1, after downloading photoshop I have noticed that all the text is too small can someone help me figure out how to fix this problem?

1 Message

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60 Points

6 years ago

I am pleased for you Alyssa.
Now adobe and Chris (live with the 200% UI scaling we have given you) Cox in particular could sort the problems for all of us using a 3200-1800 screen res laptop.
Customer service rating Chris - minus 10.

2 Messages

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82 Points

6 years ago

The solution posted here doesn't work, unfortunately. Anyone find any other solutions? Very disappointing!

2 Messages

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82 Points

6 years ago

The solution here worked for me:

Scale the UI 200 percent for high-density displays.

https://helpx.adobe.com/photoshop/usi...

1 Message

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60 Points

6 years ago

Here is the solution for CS6 - just tried it with CS6 on my Dell XPS15 and the UI of both Photoshop and Illustrator are fine.

http://surfaceproartist.com/blog/2013...

15.1K Messages

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195.8K Points

WARNING - while that does enlarge the UI, it does not scale everything correctly. We really cannot recommend that hack, nor support users who attempt it (because we know things are not going to work correctly).

2 Messages

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100 Points

6 years ago

go to preferences In Adobe Photoshop cc >experimental features >scale ui 200 for
hi density displays (windows only) Worked for me.

2 Messages

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100 Points

6 years ago

go to preferences In Adobe Photoshop cc >experimental features >scale ui 200 for
hi density displays (windows only) Worked for me.

7 Messages

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120 Points

That didn't work on Windows 8.1 for me.. The menu size doesn't change size at all. Even after I reboot.

1 Message

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62 Points

This took care of the giant menu problem on my secondary monitor in Windows 10. Thank you. Unfortunately, on my primary monitor the menu text is almost too small, but that's more of a Windows problem.

7 Messages

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120 Points

6 years ago

I AGREE
the problem is not solved. Neither solution suggested works
Microsoft has no impact on the menu sizes on Photoshop. My menus are huge now on the other sites. Remains tiny here.

The only one that seems to change the menus makes half the page unattainable.

They definitely have not resolve the issue yet.

15.1K Messages

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195.8K Points

Did you install Photoshop CC 2014?
Did you enable the 200% UI scaling?

1 Message

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60 Points

I installed the free trial on a new PC yesterday, selected 200% today. Still too small to read. Will go back to my older version on my Mac if I can't enlarge the menu.

7 Messages

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120 Points

Yes, i did both, but it doesn't work. I've moved back to Windows 7 version on another pc so I can enjoy my larger monitor with readable menus. But seriously, is there any hope you'll have this fixed for Windows 10?

1 Message

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60 Points

Everyone at Adobe has 20/20vision unlike the real world. Win 10 character enlarger doesn't work because Illustrator behaves incorrectly. I use a 4x magnifier to read PS menu. Try and contact Adobe Ha Ha !

3 Messages

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82 Points

Adobe should issue refunds every month to every subscriber who reports the menu size problem. We should ALL contact the Attorney General of our 50 states and the U.S. Attorney General. It is criminal to charge for a service and not deliver. Heads should roll. And the buck stops at the top. Adobe CEO, fix the problem or go to prison. You are a thief.

15.1K Messages

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195.8K Points

What are you talking about? This issue was solved in Photoshop CC 2014 (over a year ago).

2 Messages

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70 Points

I installed Photoshop CC on a brand new Lenovo laptop and am having the same experience -- menu items too small to read. My other programs are running normally. Can't believe there isn't a setting or a fix.

15.1K Messages

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195.8K Points

Read the rest of the thread. The 200% UI scaling feature was added in Photoshop CC 2014.

1 Message

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60 Points

Thanks for addressing my concern, Chris. I should have mentioned that Experimental Features isn't an option (at least I don't see it anywhere) in preferences. I am using a newly installed version of Photoshop CC.

15.1K Messages

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195.8K Points

That sounds like you are using an older version and haven't installed CC 2014 or CC 2015 yet.

2 Messages

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70 Points

I just bought (began leasing) the program last week, but in fairness I haven't checked the version or for updates. I am on a ship right now, so I will do that when I get home. Thank you for replying to my entry in any case.

397 Messages

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6.5K Points

6 years ago

Why is it so difficult for adobe engineers to change maybe 3 or 4 lines of code to allow the menus, "file, edit, image" and so on to be adjusted from windows when every other company out there does it. All i'm using is a 22 inch monitor and font size for the menu headers is about 6.

Please tell adobe to make this adjustable like all other program do.

15.1K Messages

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195.8K Points

The menu sizes are controlled by the Windows settings in Photoshop CC 2014.
Make sure you have all the updates installed.

"The menu font size in the 2014.2.x release of Photoshop CC is determined by the operating system settings. For example, on Windows 8.1, you can adjust the menu font size by following the steps in the “Make text and other items on the desktop larger” section of this Microsoft Help topic."

3 Messages

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70 Points

It doesnt work. I dont know why you Adobe people cant get it through your heads.

15.1K Messages

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195.8K Points

Make sure you are running the latest version of Photoshop CC 2014 (15.2.2). So far all the reported failures were not running the correct version - and we have yet to see it fail to work in the correct version of Photoshop.

7 Messages

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120 Points

Are you hiding this 'correct version' of Photoshop. so that when we hit 'download' we get some other version? Otherwise, if what you say above should work, which it clearly doesn't. We aren't mad because you made an error, we are upset that you won't acknowledge you have a problem. Until you recognize the problem is real, you can't fix it. The version you provide as the current download doesn't work. However, I've gone back to Window 7 and an earlier version of Photoshop and that DOES work on my giant monitor. I would update the version, to see if your new software works in Window 7, but I'm afraid then I'd be back to tiny menus again. So I'm staying with what I have. But clearly the problem is in your updated software, or an compatibility of code with Microsoft 8.1. However, I can say an older version of your software and Window 7 DOES work. This does however prove to me YOU REALLY HAVE A PROBLEM AND IT'S NOT RAMPANT STUPIDITY OF USERS.

3 Messages

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82 Points

Thank you, Carol, for saying it for me. I have wasted HOURS of my time trying to enlarge the Adobe CC2014 fonts. It is criminal of Adobe to take our money every month and do NOTHING to solve this problem. I say fix it, or send the CEO to prison.

15.1K Messages

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195.8K Points

Karen - download the updates for Photoshop CC 2014. The UI scaling feature is in there.

18 Messages

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270 Points

100% - 200% : That isn't a fix or a feature. It's another defect on top a defect.

Instead of sending someone who could care less to prison (money is already in the bank), which is also quite unlikely to help because you have folk like Cnris here telling you 'it's been fixed' when it really hasn't, start telling friends and neighbors about the problem and how it affects your ability to get your work done. Start with your boss and his/her boss. Blame the Adobe software the next time your review is less than stellar, or when a schedule slips.

Negative press is what affects a company and encourages them to actually listen to customers instead of maintaining the "mightier than thou' stance.

It's a problem, they know it is, but until someone (many someones) make it important to them, they'll continue to do nothing -- like blame it on Microsoft. Had they architected it well in the first place the fix would be simple and already in place. The fact some Adobe apps do play well inside Windows proves the CS applications are at fault.

Then again, after the latest fiasco with Reader ... I'm not so sure even proper encouragement will help them to fix CS.

15.1K Messages

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195.8K Points

200% UI scaling is all we could do with the current state of Windows. We are continuing to work with Microsoft on the issues needed to allow more flexible UI scaling on Windows.
When you look closely at other apps, you can find the scaling problems fairly easily. That is why we are continuing to work with Microsoft on these issues.

3 Messages

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70 Points

6 years ago

Anyone know of an alternative to photoshop? I just cancelled my subscription today. Good thing for me is I just signed up so i didnt get ripped off too much

397 Messages

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6.5K Points

6 years ago

not sure where you got your version from but everyone I've chatted with over the past week has the following for windows:

3 Messages

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70 Points

6 years ago

i already cancelled today so unable to check version. Since i downloaded last night through CC, would it not have been the latest version?

397 Messages

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6.5K Points

6 years ago

any program that you can see due to a programming flaw is useless. looks like I'll be dropping my subscription also unless adobe wakes up..

For anyone else interested here's a few choices.

http://www.creativebloq.com/photoshop...

1 Message

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80 Points

6 years ago

I tried the method Willie Davis suggested, and it worked very well. My monitor is a Samsung 28" 4K, at 60 Hz refresh rate.

7 Messages

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120 Points

6 years ago

Willie's suggestion doesn't work for me. I have no access to most of the the screen at 200%