william_gye's profile

15 Messages

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714 Points

Thu, Jun 19, 2014 3:25 PM

29

Photoshop: Menu too small on Windows high res display

On my monitor (2560 x 1600) the menu on CC 2014 is too small - so tiny I can hardly read it. Selecting Expereimental 2nd option makes the whole programme far too big. Either so small I can't see it unless I sit very close to the monitor or so big it is unusable.
No problems with PS CC, only PS CC 2014. Having to unistall CC 2014 and go back to CC. Support offer NO solution

Responses

Adobe Administrator

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3.5K Messages

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53K Points

7 y ago

Hi William,

Have you tried going to Preferences (under Edit on Windows and the Photoshop menu on Mac) then Interface. In this dialog, near the bottom of the screen, there is a control for UI Font Size. Set that to Large and reboot.

That should solve your problem.

Thanks,
David

15 Messages

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714 Points

7 y ago

Thanks for the reply. I tried that, unfortunately it doesn't make any difference to the main menu text size - still too small.

PS CC 2014 is unusable on my monitor (Dell 76cm), so I've gone back to PS CC - which is fine. I've used PS CS5, CS6 and CC on the same monitor without any issues. PS CC 2014 doesn't appear to be optimised for large monitors - seems to be a step backwards.

Shame, as I would have liked to have tried the new features (if I could read them in the menu !) in PS CC 2014.

Until Adobe fixes the flaw, I'll stick with the older version.

15 Messages

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714 Points

7 y ago

Hi - I did, but it made it far too big - enormous in fact. I uninstalled CC 2014, used the cleaner and then downloaded and re-installed it - menus still too small.

On my laptop (38cm screen) - it is perfect.

Just to recap: I have tried:
1. 200% scaling - makes the whole programme huge - too big
2. Changed UI font size to large - no impact on top menu
3. Uninstalled CC 2014, used the cleaner and reinstalled - no change
4. Changed Windows display scaling settings to Larger (150%) - no impact on top menu
5. Sought assistance from Adobe support - who were unable to find a solution

PS CC 2014 doesn't appear to be suitable for large monitors - seems to fine with smaller monitors.

I'm running Windows 8.1 with a Dell 76cm monitor. Never had any issues with previous versions of Photoshop - only CC 2014.

3 Messages

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100 Points

7 y ago

The same thing is happening to me. I recently updated to Photoshop CC 2014. Fonts looked just fine (a bit small, but fine) in Photoshop CC.

I sit close enough to the monitor.

Now, even after setting the interface font to large, it looks smaller than all the other programs I use. The ONLY program with this problem is Photoshop CC 2014.

Setting the UI to 200% looks ridiculously big.

My monitor is 30 inches (HP LP3065), resolution is 2560x1600.
Windows 7 Ultimate x64.
8 GB RAM
Nvidia GTX260

1 Message

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100 Points

7 y ago

Hi there Guys,

I use Photoshop everyday (including Sundays). I have just updated to Photoshop 2014 and I just can't read the menus. This is not good. We should not have to look around for any work-a-rounds. I am very unhappy with Adobe. I thought that in the US you have "Section 508" See Subpart B - this includes the following

Subpart B discusses the technical conformance criteria for:

Software
Web
Telecommunications
Video & Multimedia
Self Contained, Closed Products
Desktop and Portable Computers

This needs to be fixed and fast, non of the other parts of the Adobe 2014 do this, so why photoshop? AND while we are at it, my screen to set to 1360x738 and with the UI set to large I still can't read it.

I just hope this dose not damage my eyesight in any way, because if it does I am going to hold Adobe responsible!

John Brown

15 Messages

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714 Points

7 y ago

Since PS CC 2014 is unreadable (therefore unusable) and presumably there will be no more updates for PS CC, do I therefore get a discount on my PS CC subscription? Should do.

12 Messages

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304 Points

7 y ago

I too tried everything and cannot read PS CC 2014 menus & dialog boxes. 200% is way too big. Will have to go back to CS6 till this issue is resolved.

15 Messages

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714 Points

7 y ago

Hope they do fix this flaw - I've given up on PS CC 2014. Hopeless to try and use it.

3 Messages

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128 Points

7 y ago

Chris, David,

Can you provide some additional detail on what elements/groups are effected in PS CC and PS 2014 on Windows 7/8.1 ?

- E.F. 200% feature ?
- UI sizing tiny, small, medium and Large ?
- When changing size of text in Windows display settings -100%, 125, 150, 200 ?

- Maybe a screen capture ? (size and resolution of monitor used)

Also could you provide some information on the size and resolution of the monitors used for testing PS 2014. Based on your responses, looks like you are not seeing the same issues ???

Most of the threads are unanswered, if you can reproduce the issues, please let us know.

Just notice another topic same issues - http://gsfn.us/t/2edtq

Thanks

Phil Graham

15 Messages

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714 Points

7 y ago

Sadly, still not fixed with the latest update. Still using PS CC - at least I can actually see the menus.
PS CC 2014 is useless on my monitor - appears Adobe isn't going to fix it any time soon. Shame.

22 Messages

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314 Points

7 y ago

What a terrible problem. Last time when this happened, they made it seem like it was going to be fixed. But then they didn't.

Now I'm stuck with a CS6 that I cannot see on my new laptop because the old one broke. Everyone says to upgrade to CC, but even if I were to do that, there would be the same problem!

3 Messages

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100 Points

7 y ago

Chris Cox "Sr Computer Scientist":

A solution that only turns the problem into the exact opposite. The 200% scaling thing makes the UI look ridiculously gigantic, even in 2560x1600 resolutions.

This is already stated in the main thread post and in many replies.

I suggest you read before commenting.

4 Messages

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92 Points

7 y ago

Just got a new laptop with high resolution and I am having the same problem with PS CS5. All others components of Creative Suite look fine; it is only PS that is has the tiny menu text and stuff. I am shocked to see how long this problem has been going on!

3 Messages

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100 Points

7 y ago

Hey, Chris Cox. Do you not get it? Are you a parrot? The fix you endlessly keep referring to does not solve the problem for many users.

43 Messages

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664 Points

7 y ago

I had to like this before it was deleted.