robert_de_muyt's profile

4 Messages

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110 Points

Sat, Jan 25, 2020 6:05 PM

Photoshop: Logging in with wrong Adobe ID

start akways test  version

Responses

4 Messages

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110 Points

1 y ago

This reply was created from a merged topic originally titled problem to start my photoshop.

start wrong account

Adobe Administrator

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15.9K Messages

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296.4K Points

1 y ago

Log out of the Creative Cloud desktop and then make sure you log in using the email address you've used to log in here. Looks like you might be trying to log in with google social sign in that is associated with a different email address.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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110 Points

1 y ago

thanks, i think that make a new account , but  how do i remove that account

Adobe Administrator

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Contact support for account issues/requests: https://helpx.adobe.com/contact.html

Sr. Product Manager, Adobe Digital Imaging