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vilen_kamalov

7 Messages

 • 

210 Points

Sun, Jun 30, 2013 6:18 AM

Solved

Photoshop: LoadLibrary failed with error 87: The parameter is incorrect (PSSC6-64, Win8.1x64, ATI driver)

PSC6-64bit is unstable on Windows 8.1 Preview x64 :(when starting, PS reports an error "LoadLibrary failed with error 87: The parameter is incorrect", anyway PS is working. But, if this error occurs while working, PS hangs and does not respond, all unsaved data is lost.

Problems

 • 

Updated 

7 months ago

1.4K

6

Responses

chris_cox_2148894

15.1K Messages

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195.8K Points

7 years ago

What is the rest of the message?
Which Library?

It could be a driver, a third party plugin, or almost anything.
But Photoshop itself has been quite stable on Windows 8.

1

0

richard_frenkel

1 Message

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80 Points

I tried all the fixes mentioned on the web, without luck. Then found that AMD had issued a "hotfix" for the drivers 2/4/2016. Even though their autodetect found that I had the latest drivers, downloading and installing that fixed the issue. http://www.amd.com/en-us/markets/game/downloads

Like

5 years ago

vilen_kamalov

7 Messages

 • 

210 Points

7 years ago

This is the message, there is nothing else.
Found who does this message box, this caused by sniffer_gpu.exe

here is sysinternals process monitor log for this process
https://dl.dropboxusercontent.com/u/6...

here is a couple of screen-shots.
1. - starting
2. - lasso tool, free transform, deselect. after pressing OK, ps hangs.
I did renstall PSCS6, tried PSCC, the same.

2

0

vilen_kamalov

7 Messages

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210 Points

Microsoft Windows [Version 6.3.9431]

Like

7 years ago

0

svein_ludvigsen

1 Message

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50 Points

make a .reg-file with this content and run it:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000]
"OpenGLVendorName"=hex(7):61,00,74,00,69,00,6f,00,36,00,61,00,78,00,78,00,2e,\
00,64,00,6c,00,6c,00,00,00,61,00,74,00,69,00,6f,00,36,00,61,00,78,00,78,00,\
2e,00,64,00,6c,00,6c,00,00,00,00,00

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7 years ago

0

vilen_kamalov

7 Messages

 • 

210 Points

7 years ago

Solved by renaming malfunctioning OpenGL ATI driver - atig6pxx.dll
Not Adobe PS bug. :)

PS: I'm software engineer on vacation, and I hate ATI >_<

17

0

chris_cox_2148894

15.1K Messages

 • 

195.8K Points

Have you update your video card driver from AMD's website?
They've fixed a lot of bugs lately...

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7 years ago

0

vilen_kamalov

7 Messages

 • 

210 Points

Everything works fine on win8, but after updating to win8.1 preview (it's just came out) this issue appear, latest catalyst were installed. I think win8.1 is just too raw right now.

anyway thanks, PS is the best. :)

Like

7 years ago

0

chris_cox_2148894

15.1K Messages

 • 

195.8K Points

I haven't heard of any similar problems with Win8.1, but it is possible that there are bugs, or that something changed that will require a new driver. But in this case it just sounds like some part of the driver is just broken.

Like

7 years ago

0

michael_deslippe_6110024

2 Messages

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130 Points

You said you renamed a file, which file was renamed and what is the new name? I am having the same problem. Photoshop works fine on my windows 7 partition (same machine), it worked fine on windows 8, but now will not work on Windows 8.1. I tried making the registry edits below, no help. I'm hoping is you can tell me what you renamed, or to what you renamed the referenced file I'll get an answer, but nothing seems to work. It's not the machine, nor Photoshop, it is definitely something in Photoshop and Win 8.1 I even did a clean install and only and only loaded Photoshop CC and still get the error. On another machine without the Radeon 4800 it works just fine with Windows 8.1

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7 years ago

0

vilen_kamalov

7 Messages

 • 

210 Points

Wow, it was quite a long time ago :)
just find file atig6pxx.dll in windows\system32 directory, or file with name like this, but I believe that it is atig6pxx.dll (if not, you can guess, or find exact name in the registry - just search OpenGLDriverName or OpenGLDriverNameWoW) and rename it (to any other name, like atig6pxx.dll.bak) or just remove it from windows\system32

Like

7 years ago

peter_foulds_7171844

1 Message

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62 Points

Thanks for the suggestion as it has worked for me, I tried it on my system a week ago and it didn't work but then I have now done it in the order you have suggested and it has work perfectly.
Thanks for the knowledge...
Peter

Like

6 years ago

0

john_hernandez_6afwzap7u1f8l

1 Message

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82 Points

Believe it or not, this still works (windows 10)... Thank you so much 

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3 years ago

jecy_chang

1 Message

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62 Points

Awesome! Thank you Vilen! Can't believe it works still after 4 years for me. 

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3 years ago

0

cassandra_riley_jkbh2cykmxd2e

1 Message

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60 Points

Thanks for the post it saved me as well.

Like

3 years ago

0

almacote

1 Message

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60 Points

Thank you! Renaming atig6pxx.dll to atig6pxx.dll.bak worked its magic!

Like

3 years ago

0

nicholas_harrington

2 Messages

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72 Points

thank you! changing atig6pxx.dll to atig6pxx.dll.bak still works on windows 10 in 2018.

Like

3 years ago

0

nicholas_harrington

2 Messages

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72 Points

thank you! changing atig6pxx.dll to atig6pxx.dll.bak still works on windows 10 in 2018.

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3 years ago

0

robert_g_converse

1 Message

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60 Points

How did you find atig6pxx.dll in order to rename it?

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2 years ago

0

joshua_trimm

1 Message

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60 Points

If adobes' software isn't working, IT IS THEIR BUG! Paid software is meant to WORK!

Like

8 months ago

0

JeffreyTranberry

Adobe Administrator

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15.4K Messages

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291.4K Points

This is a really old thread. If you're having trouble with a graphics driver, make sure the driver is up to date.

Sr. Product Manager, Adobe Digital Imaging

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8 months ago

0

jonfalconer

1 Message

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60 Points

Just letting you know that this "old thread" solved my issue in 2020. This is the solution.

Like

7 months ago

mike_lister_a9m0rksk3s84h

1 Message

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60 Points

2020 and this is still a problem and renaming it fixed it. all of a sudden I couldn't open photoshop with that error. Rename the one file and it opens! 

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7 months ago

0

vilen_kamalov

7 Messages

 • 

210 Points

7 years ago

Here is the more accurate fix, fellow with the same problem found this.
https://dl.dropboxusercontent.com/u/6...

0

michael_deslippe_6110024

2 Messages

 • 

130 Points

7 years ago

Well, lot's of good info from a lot of folks. I founf an article that said AMD had decided not to support legacy graphics cards (HD 2000, 3000 and 4000 series) in Windows 8 here: http://www.techspot.com/news/48321-am...

That explained why my Radeon HD 4800 wasn't working, however, it appreared on the AMD site that they changed there mind and had release 13.1 in January 2013. I couldn't get those drivers to work. Then they uploaded v13.4 Beta drivers in April 2013. I couldn't get them to load. I always got a Driver Failed error. So, I uninstalled the driver, including the option to uninstall the driver software. Then, using device manager, I scanned for changes. When it wanted to searh the Internet or my computer, I selected my computer and pointed it to the 13.4 beta folder and it installed the driver and my problems disappeared, including the error I got on Win 8 that said feature had been disabled because I needed 512MB ram (and I have 512 MB of ram. So everything is working as advertised in Windows 8.1 with Photoshop CC and CS6 using an AMD Radeon HD 4800 beta driver. Device Manager should show 8.970.100.0 dated 4/24/2013 and you'll be OK. You can get the drivers here: http://support.amd.com/en-us/download

0

pedro_p_grande

1 Message

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62 Points

7 years ago

I know thats a old post, but here my grain of salt,

I had same problem, I go for the register solution, but before insert the new register, I give a look to whats inside this register Key

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000]

what I notice there was a key as :

"atio6axx.dll
atio6axx.dll"

yes, both lines equally, so I deleted one (it did look weird"

and 'VOILA' , it works !!

so, all that (was) needed (for me). YMMV

1

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louis_venter_gi0vrrx6teo3z

1 Message

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60 Points

after searching the internet for days on end for a solution, this finally solved my problem. I dont even use photoshop. I received this error on another app.
Thanks

Like

2 years ago

0

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