5 Messages
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132 Points
Thu, Jan 18, 2018 2:03 PM
Solved
Photoshop: Image not visible
Hi there!
I have problems with Photoshop CC 2018, as I don't see the working area any more. If I open an existing file or create a new one, I don't see it. See attached file for details.
I also use XD and had the following issues described here: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/32281294-frequent-freezes-and-...
I updated my GPU drivers, XD is now working again, but I do have the issues with Photoshop. Any ideas?
I have problems with Photoshop CC 2018, as I don't see the working area any more. If I open an existing file or create a new one, I don't see it. See attached file for details.
I also use XD and had the following issues described here: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/32281294-frequent-freezes-and-...
I updated my GPU drivers, XD is now working again, but I do have the issues with Photoshop. Any ideas?
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3 years ago
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christoph_pfaffenbichler
Champion
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1.6K Messages
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25K Points
3 years ago
0
simone_liegl
5 Messages
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132 Points
3 years ago
Many thanks :)
2
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
3 years ago
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Sr. Product Manager, Adobe Digital Imaging
1
simone_liegl
5 Messages
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132 Points
3 years ago
At the moment, photoshop works again, perfect.
0
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
3 years ago
Sr. Product Manager, Adobe Digital Imaging
0