james_mathews_dije8n9ub68cc's profile

1 Message


70 Points

Sun, Nov 17, 2019 1:07 AM

Photoshop: I cannot save as a jpg or png. I get "Could not save a copy as "XXX.png" because write access was not granted

Cannot use photoshop on Macbook Pro running Catalina 10.15.1


Adobe Administrator


15.9K Messages


296.4K Points

2 y ago

Hi James, where are you saving the file? Is it a server? If so, can you save to the local drive on your Desktop?

Sr. Product Manager, Adobe Digital Imaging