1 Message
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290 Points
Photoshop: How do I download CS6 (or earlier) onto a new or second computer?
I purchased Photoshop in December and downloaded to a computer. Now I want to install on a second computer. I am not able to download on second computer.
Responses
Official Solution
JeffreyTranberry
Adobe Administrator
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15.9K Messages
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295.3K Points
6 y ago
If you're planning to get rid or an old computer but it still runs, choose Help>Deactivate... or Help>Sign-Out... to remove the activation from the computer before you dispose of the computer or sell it. Instructions here: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#activate-how...
If you are using Photoshop CS6 or earlier and you've lost an activation because of a hardware failure and the system no longer runs, go to this page and work with a chat agent. They should be able to restore your activation: https://www.adobe.com/about-adobe/contact.html
If you don't remember your serial # but you've registered your product, you can sign into adobe.com and access your serial #s here: https://account.adobe.com/products
Sr. Product Manager, Adobe Digital Imaging
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cate_moles
2 Messages
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80 Points
6 y ago
I have had a computer break down. How do I down load Photoshop CS6 upgrade to my new computer? My order number for the upgrade was AD004155683AU. I have down loaded my copy of CS5 and registered that Please help
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dominick_maio
2 Messages
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80 Points
6 y ago
I have Photoshop CS5.1 installed on two of my studio computers. I will be purchasing a new computer and wish to re-install the CS5.1 onto the new computer with my current CD & Registration number. Does Photoshop have a problem with that as I'm being told that Photoshop will not allow me to install it into the new computer.
0
0
charlie_busby
2 Messages
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80 Points
6 y ago
Down loaded Photoshop and light room on apple iMac 2years ago since then my iMac passed away so bought a new one how do i get the two programs on my new iMac
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robert_weisman
2 Messages
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80 Points
6 y ago
I just got a new iMac, I have a paid for Photoshop cs6 on my old macbook. What do I need to do to install it onto my iMac, and enter the token code?
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claudia_kelley_7000122
2 Messages
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80 Points
6 y ago
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linda_murray_7029494
2 Messages
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80 Points
6 y ago
I have Photoshop 5.1 for PCs. My computer is almost dead and I need to copy the program to my new computer. What is the best way to do this?
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0
serena_hemery
2 Messages
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80 Points
6 y ago
I have Photoshop on my old Mac laptop and want to transfer the software to my new laptop (a newer Mac) is this possible? If so, how? Thank you!
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paul_buchanan_6677189
2 Messages
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82 Points
6 y ago
My home computer was infected with a virus which caused it to crash with photoshop installed on it. I can no longer uninstall it from the old computer. I have the original disk.. will I be able to install it on to my new computer without having uninstalled it?
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ian_harmer_7045113
2 Messages
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100 Points
6 y ago
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paige_7056530
2 Messages
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82 Points
6 y ago
I've never ran into a problem with photoshop on my computer. I have updated my computer but it didn't seem to affect anything on my computer other than maybe Photoshop cs5. My Lightroom works just fine but photoshop would not open. I uninstalled it because it kept telling me there was a problem with photoshop that wouldn't be resolved. So I uninstalled in and attempted to reinstall it however I no longer have a serial number that I had when I install it the first time a couple years ago. How can I get photoshop back on my computer?
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susan_langford
2 Messages
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82 Points
6 y ago
I have lost my disks, My old lap top hard drive crashed so had to buy another one. I think I can uninstall the old one and I still have the box is there any way I can get hold of replacement disks
1
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erin_kunkel
5 Messages
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124 Points
6 y ago
How do I get CS4 to upload on a Windows 8.1? Years ago, I purchased CS4 from my manager who won CS5 from a PPA meeting; at the time, I had CS2 on both of my computers and set it aside for future use since I was planning on purchasing a new computer within the next year. I moved 2 times since then and couldn't find it with the rest of my software (guess I hid it very well) when I needed it so I purchased CS6 student version for my desktop. Since then, my laptop died and I have found my CS4 in an unwitting box full of my grandmother's China which I now had room to display. I purchased a new laptop but it has Windows 8.1. How do I download this unused version? Can I try the trial purchase and then put in my CS4 serial number? Please any help and ASAP is greatly appreciated. I will need to use it on my laptop within the next few weeks. Today's date is 02.16.2015.
Thank you in advance.
ek
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isobel_loveridge
2 Messages
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82 Points
6 y ago
My laptop had to have the screen replaced and therefore had to be wiped. i cant seem to find my photoshop cs5 box but need to get it back onto my laptop asap due to needing to use it daily. please let me know how to get it back without having to rebuy.
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teresa_miranda
2 Messages
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82 Points
6 y ago
My laptop was lost / stolen that had CS5 installed. My question:
What can I do? Can I deactivate this from missing laptop?
Will I be able to reinstall on new computer?
Thanks in advance for any advice / help.
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