Skip to main content
Adobe Photoshop Family

2 Messages

 • 

80 Points

Wed, Oct 26, 2011 1:03 PM

Solved

Photoshop: Help not working in CS5

When I want to use the help function (and help center) in Photoshop CS 5.1 (64 bit, OS Windows 7) I get the message "A problem has occurred during the initialization of the help application of Adobe. Possibly you can reinstall the application and help component" (this is a free translation of the message in Dutch). I have not found any working solution for this problem on the internet so far. And I have tried all kind of reinstalling applications (Adobe Air, Lightroom, Photoshop etc.).

Do you have any solution?

Responses

Official Solution

61 Messages

 • 

2.7K Points

9 years ago

I believe this doc may address your issue: http://kb2.adobe.com/cps/898/cpsid_89....

2 Messages

 • 

80 Points

9 years ago

Anita,

Thank you for the quick response to my issue with the helpfunction. After initially some problems with changing the downloaded file, it succeeded. The help function in Photoshop, I can use now.

Johan