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Adobe Photoshop Family

4 Messages

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142 Points

Wed, Jan 17, 2018 9:30 PM

Photoshop: Hangs after short periods of inactivity i.e. from alt tabbing. Takes several minutes to respond.

Photoshop will become unresponsive after switching to another program for a brief period and then returning to Photoshop. Won't be able to draw/pan canvas everything is just frozen for a period until it does its thing and wakes up again. Sometimes this will result in several strokes then flooding your canvas from the clicking you were doing while it was hanging and trying to wake back up. Is this some kind of memory issue? This bug has been happening since 2017 CC.

Responses

Adobe Administrator

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15.8K Messages

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295K Points

3 years ago

Hi Chris, can you please confirm what OS/version you're running on? (sounds like windows. Windows 10? 64-bit? or 32-Bit?)

Sr. Product Manager, Adobe Digital Imaging

1 Message

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60 Points

a year ago

Windows 10. 64 bit. Still happening to this day.