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111 Messages

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2.9K Points

Thu, Jun 18, 2020 6:59 AM

Photoshop: Grid is drawing too thick when zoomed out

The new grid in 21.1. Oh my God. I can't stand it. Whose idea was it to make the grid be a compulsory 2px thickness?

It looks actually very nice in zoomed-in mode:




But it's just horrible when you zoom out. What used to be a feather-thin lattice of lines has become a solid 2px-thick mess that overwhelms everything else. When you use use lots of artboards like me (and therefore need to frequently navigate around in zoomed-out mode) it becomes quite problematic. 

Here's the same portion of a document with the new grid and without. Even though it's zoomed out, you can clearly make out the content of it when there's no grid. But once you show the new grid, you can barely see anything but the thick gridlines. Some of the smaller shapes that are easily visible on the left are now hard to make out, as are the translucent ones; the text is much harder to read too. Plus the whole thing is just straining on your eyes.

The old grid didn't have these problems. Dammit, Adobe, this reminds me of the shift+transform debacle. Why fix things that aren't broken, when there are already plenty of things that are broken but remain unfixed year after year? These updates are exasperating sometimes.  




I can't find any setting anywhere to revert to a more sensible 1-px grid, but I'm just really really hoping that I've missed it somehow. If not, please, for the love of God, let us choose a 1px version in the settings!

Responses

Official Solution

Employee

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46 Messages

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1.4K Points

2 months ago

We are happy to announce the release of Photoshop 21.2.1 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

Champion

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1.6K Messages

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27.8K Points

so the grid looks fine now, but performance with it active is really bad. I go from 30fps to 3fps when i turn the grid on.
Win10, Nvidia 2070
I'll add a note to the officials bug report.

13 Messages

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200 Points

Hi, same problem here with 2070S and RTX studio drivers. Terrible performance and thick unusable grid.

2 Messages

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70 Points

This is not fixed in 20.2.1 - I reverted back to 20.0.10 which does not have the same issues.

5 Messages

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132 Points

It has NOT been fixed, still the same problem with 20.2.2

1 Message

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62 Points

As the previous poster said, this was not solved with 21.2.1 or 21.2.2; grid issue still persists. Screenshot attached.

111 Messages

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2.9K Points

3 months ago

and here's the same portion with the old grid (reverted to previous PS version just now). As you can see, it's much more civilised:


2 Messages

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70 Points

Here's the same portion of a document with the new grid and without. Even though it's zoomed out, you can clearly make



ADOBE_SUPPORT_NUMBER_+1-8-44-42-O-0*2*1*7....



out the content of it when there's no grid. But once you show the new grid, you can barely see anything but the thick gridlines. Some of the smaller shapes that are easily visible on the left are now hard to make out, as are the translucent ones; the text is much harder to read too. Plus the whole thing is just straining on your eyes.... .

Champion

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1.6K Messages

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27.8K Points

the grid thickness was fixed in 21.2.1. Is that the version you're running?

13 Messages

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200 Points

I am running 21.2.1 and grid is still thick and useless. By the way, guides are useless, too. I am using GPU support. Without GPU support grid is thin, but when you put guides, they are below grid, not above grid, so the guides are useless, too in this case.

14.6K Messages

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282.6K Points

3 months ago

I don't think this is intentional. I will log an issue for engineering.

111 Messages

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2.9K Points

Oh, thank goodness! :)

111 Messages

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2.9K Points

By the way, the new grid caused very significant slowdown when it was on.

The performance of 21.2 was already very bad (so bad that it makes me think there's a driver conflict or bug going on...I doubt you would have released the update if it caused this much slowdown for everyone). But when I turned on the grid, it became even worse - dragging around was almost like a slideshow. 

I don't notice much, if any, slowdown by showing the grid in 21.1.3.

Just a guess: perhaps Photoshop is rendering and re-rendering the grid multiple times? That could explain both the heavy thickness and the performance load.

111 Messages

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2.9K Points

I just reinstalled 21.2 in case something had gone wrong with the first install. Unfortunately, the slowdown and the thick grid is still there. I'd estimate that dragging a canvas (with some 40+ smallish artboards on it) is about:

~5 times slower on 21.2 than 21.1.3. when the grid is off.
~10 times slower on 21.2 than 21.1.3 when the grid is on.

That's not hyperbole by the way, those are my best estimates based on feel, when trying it in 21.1.3, then trying it a few minutes later on 21.2.

14.6K Messages

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282.6K Points

Thanks. Will add those notes for engineering

Champion

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1.6K Messages

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27.8K Points

Jeff, i can confirm both the size and slowness issues on Win10.

1 Message

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66 Points

3 months ago

I'm going to bump this. Two grid-related issues that I'm experiencing:

1. If the grid or guides are turned on, performance is terrible. Very slow, laggy, jagged screen panning, etc. The first time I experienced this I thought that Photoshop was going to crash. For reference, my specs are: Windows 10; AMD 1800x; 1070 GTX; 32 GB RAM; Samsung M.2 SSD

2. The grid and guides look terrible. Both are blurry and their colors are not as vibrant/high contrast. I have cyan guides, for example, and they look washed out and blurry now. The zoomed-out view of the grid as David Bleja demonstrated looks awful, not crisp at all. We should have a way of reverting back to the more solid grid prior to this latest update.

111 Messages

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2.9K Points

Glad I'm not the only one! The performance is astronomically bad. For example:

Dragging a guide from the ruler to the canvas took 12 seconds in total, between the time I started and the time the cursor finally returned to its normal state. 

Just moving the rectangle marquee around is very laggy too. 

Photoshop is basically unusable at the moment for me. There's something very abnormal going on with this update.

1 Message

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80 Points

3 months ago

Yes, new version is terrible - crazy grid and nightmare perfomance on my PC (Win10; i7; 16G; GTX1650) Rollback to version 21.1.3

Champion

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2.1K Messages

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36.3K Points

2 months ago

Try 16.6 % Zoom View.....Totally unusable.

Gridline every 1 inch with 4 Subdivisions 5616 x 3744 with 300 ppi setting


13 Messages

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200 Points

2 months ago

Hi,

I found out that I have the same problem with support for GPU. There is option to turn offantialising for graphic cart if guides and grid are too thick but it does not work. Beside guides and grids look terrible, performance with thick grid is very bad. I tried to turn off GPU support and grids backs to normal (thin) but performance is not so good as with GPU. This started to occurs in version before 21.1.3. I am using RTX studio drivers with Nvidia 2070S.

13 Messages

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222 Points

2 months ago

Am trying the grid in version 21.2.1 and I'm still getting this thick grid.  I was just using the grid for a project back in April and everything was fine.  Now the grid is useless.  And yes I'm also getting the massive slowdown when using the grid.  Hope we fix this in 21.2.2  ....

11 Messages

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174 Points

2 months ago

Same here: guides and grid are still thick (2 px wide) with GPU on (I'm on 21.2.1), and panning with guides and grid on is becoming very sluggish.

PS 21.2.1, Asus GeForce GTX 780, Win 10 x64.

The problem is marked as solved but it's not!

13 Messages

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200 Points

2 months ago

Yes, you are right. Problem is not solved at all. And you are also right for the performance. I use RTX 2070S, and performance is very poor. I contacted support, they told me to write post here, because programmers are reading posts. Maybe we should open new post because they maybe think this is really solved?

Champion

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1.6K Messages

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27.8K Points

2 months ago

bummer guys! i'll make sure the devs see that this is still buggy.

1 Message

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60 Points

a month ago

I'm on 21.2.1 and thick grid lines are still there :(

1 Message

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52 Points

a month ago

Just updated it today to 21.2.1, reading the patch note said this bug was solved, but nope, the problem is still there : very thick grid when zoomed out, and very very low performances when drawing with brush.

Nvidia GeForce GTX 1080, Win 10x64.

5 Messages

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132 Points

a month ago

This reply was created from a merged topic originally titled grid lines faulty?.

Since I updatet to 20.2., if I activate the grid, it
shows thicker lines shaped like an L or so. I can't zoom, it just jumps around,
the dynamic zoom doesn't work at all. It is a horror, I can't work with grids,
which I need all the time. With version 20.0.9 everything was fine. Can the
problem be the graphic driver? I have an Eizo FS2333 monitor and the graphic
card NVIDIA GeForce GTX 670, dirver vers. 451.67. It doesn't work on either of
our 2 desktops, but is fine on the old laptops.I reset the preferences, no change.


But the perspective crop
grid works ok






13 Messages

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200 Points

a month ago

Hi,

Installed this morning version 21.2.2. of Photoshop, but problem is still present. Performance is still very poor. For me doing web graphics this grid it is totally useful and annoying.