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Adobe Photoshop Family

2 Messages

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80 Points

Tue, Apr 17, 2018 9:52 AM

Photoshop: GPU not actually working (multiple card issue)

I'm not 100% this is the right place for bug reports so please tell me if I should post this somewhere else instead, thanks.

Photoshop detects my GPU correctly but only uses it if i create a file on the screen plugged to the graphics card.
So for example if I create or open a file on screen 1 and move it to screen 2, screen 2 will be using GPU even though it's plugged to the motherboard. However if I open a file with Photoshop being in screen 2, it'll be using CPU no matter where we move photoshop.
So some tabs/files will work on GPU and others on CPU, even though GPU usage is checked!

If this is unclear I tried to make a quick video to detail this here :  https://youtu.be/Wo-pQ9NaIag
It might be a little subtle, so maybe turn on 1080p to see how pixelated the line actually is.
Also I'm on windows 8.1.

Responses

Adobe Administrator

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15.1K Messages

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287.5K Points

3 years ago

Photoshop only uses your primary card for GPU acceleration. 

Sr. Product Manager, Adobe Digital Imaging

2 Messages

 • 

80 Points

Thanks for your answer, my problem actually got solved by plugging my tablet on my graphic (which for some reason used to be impossible)
I don't think Photoshop should leave you the option to use GPU when you actually can't though.