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3 Messages

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90 Points

Wed, Feb 14, 2018 2:49 PM

Photoshop: Glyphs have stopped working

I had never any troubles with my Photoshop before, but suddenly they came. I have lots of fonts with glyphs and swashes. Previously I could easily choose a letter, hold the mouth on it and choose another styling. 
But nothing happens now. I've also tried through Glyphes: I find a glyph, choose one - but without any changes. Everything in Preferences> Type is still turned on, and I can't find the reason why..

I've just bought a new font,where I've manually turned Swashes and Stylistic alternates on, but it doesn't help at all, I can't choose any swashed at all.

Responses

Adobe Administrator

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15.8K Messages

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295K Points

3 years ago

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.        

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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3.5K Messages

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53K Points

3 years ago

Howdy Alika,

Were you previously using a specific font for your swashes?  What's the name of that font?  Different fonts have different sets of glyphs.  Have you tried re-opening one of your earlier files?  Also, which OS are you running on?

Thanks,
David

3 Messages

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90 Points

3 years ago

Thank you for your response, Jeffrey. Her is my system info:

Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64
Number of Launches: 10
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.16299.15
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 8147 MB
Free memory: 495 MB
Memory available to Photoshop: 6897 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920

Adobe Administrator

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15.8K Messages

 • 

295K Points

We'd need to see the full report including plug-ins.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

90 Points

3 years ago

Hello David,

Thank you for your answer, I've used same fonts before, like f.ex. Still Shine, mighty Heart and appr. 70 others, but now the swashes seem to be unuseful and I can't get them to "work" again..It's same windows 10, same fonts, but no swashes..

Best regards,
Alika

Adobe Administrator

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3.5K Messages

 • 

53K Points

Howdy Alika,

Something isn't quite right here.  I'd like to help you get to the bottom of this.  Can we setup a web-hosted screenshare, so I can see what you're seeing in real-time.  That way I can help you navigate through the app, try a few things, and find a solution.  All you need is a phone line and a web connection -- if you're in a different time zone, that's not an issue for me...

Thanks,
David