1 Message
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70 Points
Mon, Sep 30, 2019 5:46 PM
Photoshop: Gives me "Could not complete your request because of a program error." when trying to open a file
Photoshop give me this error message, but other programs open the file with no problem. Here's the file: https://adobe.ly/2moAWYQ I discovered that it's actually a .png file, but has a .jpg file suffix.
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a year ago
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ronald_chambers
125 Messages
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2K Points
a year ago
RONC
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dmohr
Adobe Administrator
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3.5K Messages
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a year ago
Yeah, that's correct behavior. If Photoshop encounters a mismatch between a file's extension and it's file type, the app is going to get confused. Photoshop includes the Open As command specifically to allow users to open a file that has a mismatched file extension. Otherwise, Photoshop doesn't try to second-guess the user.
Thanks,
David
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robert_james_pickrell
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a year ago
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