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edward_kennedy_4700056's profile

15 Messages

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490 Points

Thu, Jan 17, 2019 4:34 AM

Photoshop: File saving extremely slow in 20.0.2

Just updated to 20.0.2 and while it appears to have fixed the freeze on sleep problem, file saving is now extremely slow.

It makes no difference if it is a single layer photo or multiples of any type of layer.  Document size 208Mb and file type is TIFF. Compression is set to none

The document is slow to save from the very start of the saving process and what would take approx 1 second now takes up to 5 minutes.

No settings in Photoshop were changed between updating versions.

The hard drive is less than a year old and has over 1TB free space.  I use separate disks for application, data, scratch.

Responses

30 Messages

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590 Points

8 months ago

I have this problem as well.  Drives me nuts.  I'm on a Mac running Catalina.

9 Messages

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168 Points

8 months ago

Hi Jeff. Since the update last week my file save times for CR3 files from a Canon EOS R (6720x4480px) have really slowed down. I am attaching a video to demonstrate. In the video I have opened a file from an external drive and saved it to the same drive. After making the video I copied another file from the same session to my desktop and saved it to the desktop with the same results (30 seconds to save). My internal HD is an SSD. 

On further testing, I see the same 30 second saves with CR2 files from a Canon 6D mkII. But CR2 files from a Canon M5 (aps-c, 6000x4000px) and RW2 files from a Panasonic DC-ZS70 (5184x3888px) save in about 4 or 5 seconds.

I tried a compressed raw CR3 (6720x4480px) file from the EOS R and it took about 10-12 seconds to save. Duplicate the layer and save is the same. But then I ran a Topaz filter (Impression that looks like a painting) and the save took about 60 seconds.

Cheers!John

9 Messages

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168 Points

8 months ago

An update on this. This morning I tried the same file uncompressed CR3 on my laptop (MacBook Air, High Sierra 10.13.6, 1.7 GHz Intel Core i7, 8GB RAM) and the saves are almost instant as either PSD or TIFF.

Adobe Administrator

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15.9K Messages

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295.3K Points

8 months ago

If you are experiencing slow save times, ZIP compression is way slower than LZW. Do a Save As, rename your file and make sure you're using None or LSW for image compression. If you're using ZIP for Layer Compression, multiply the level of slow times your number of layers.

Sr. Product Manager, Adobe Digital Imaging

1 Message

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62 Points

Perfect, thanks!

9 Messages

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168 Points

8 months ago

Thanks for the update, Jeff. I did somehow have compression set to ZIP. Will change it to LZW.


1 Message

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62 Points

8 months ago

saving as a tiff is not an option, my files have to be png.  what do i do.  hangs up at 99%, then completes after a minute or two.  so frustrating

6 Messages

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130 Points

8 months ago

The 99% freeze happens for me when I move a photo from Lightroom to PS and then hit "Save" to send it back to LR. I almost never use "Save As" to save to my hard drive, so the tips on the "Save As" options are irrelevant to me. Is anyone from Adobe actually looking into fixing this bug??

9 Messages

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168 Points

Check your Lightroom Preferences > External Editing and see if it is set to TIF and ZIP compression. If so, try changing it to LZW instead of ZIP.  This only applies to 8-bit files. If you are sending 16-bit to Photoshop try setting it to no compression to see if it speeds things up.

2 Messages

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72 Points

Thanks I had changed my settings from LZW to ZUP to save space because most of my files are very large from a 42MP Sony. It makes sense since zip saves slower to make a smaller more compressed file but I still don’t know why saving to the Adobe cloud is faster than saving to my computer.

13 Messages

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392 Points

6 months ago

Did anyone find a solution to this? Still the same in 21.2.2. PSB file now takes eons to save. 

I see that unticking the file compression can help but how much bigger will the files be if not compressed? My PSBs can often be well over 10GB each. Saving them used to be way faster though. 

I am saving to an external Samsung SSD but really it should still be faster than this. 

Check your Lightroom Preferences > External Editing and set TIF compression to NONE, this worked for me.

1 Message

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60 Points

5 months ago

I have found a solution to this...

In Lightroom my Preferences -> External Editing -> Edit in Adobe Photoshop 2020 -> Compression was set to ZIP.

 

Changing this to NONE and the sabe from Photoshop, back in to Lightroom, is sub second, whereas before is was sub second to get to 99% then upward of a minute to finish the save.

 

Hope this helps,

Mark H

 

Regard,

Mark H

2 Messages

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70 Points

3 months ago

Try uninstall grafic card driver and install again..

2 Messages

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70 Points

3 months ago

Try uninstall graficard driver and install again after restart.