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Adobe Photoshop Family

1 Message

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70 Points

Fri, Apr 6, 2018 5:13 AM

Photoshop: Exporting give an error message "Unknown Error"

Hello, I am having issues exporting images I am working on. When I try I get a message that say unknown error.

Responses

Champion

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1.6K Messages

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24.7K Points

3 years ago

What have you done for trouble-shooting so far? 
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Which formats do you export to? 
Are you exporting to a local volume? 
Anything noteworthy about the images – are they particularly large, what’s their bit depth, ...? 

Adobe Administrator

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3.5K Messages

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52.9K Points

3 years ago

Howdy Jocelyn,

Do you see this all the time or only with specific files/workflows?  Could you share some sample steps to trigger this problem?  Also, what is the precise message that you're seeing?  That would be helpful tracking down the problem.

Thanks,
David