davidfriedberg's profile

1 Message

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82 Points

Wed, Jul 22, 2015 4:26 PM

Photoshop: Export As on new documents: Image is empty

PS CC Version: 20150529.r88 x64 on iMac 27" Late 2013 - 32gb of RAM

When creating a new document that empty, then pasting an element in and save file. When trying to File > Export >Export As the preview always states "Image is empty." You must close the file and reopen it to be able to use Export As.

Responses

Official Solution

Adobe Administrator

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15.9K Messages

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295.3K Points

5 y ago

This should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...

Sr. Product Manager, Adobe Digital Imaging

38 Messages

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650 Points

6 y ago

thank you for bringing this up, and sorry you're seeing this issue...
We can reproduce the problem and will try to fix it soon

1 Message

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60 Points

6 y ago

Yes, I can confirm. Version 20150722.r.168 x64 iMac 27"

Thanks!

2 Messages

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72 Points

5 y ago

Well...this thing is now haunting me in the newest 2015.5 release. Unless I create a document without any artboards I get the "Image is Empty" message every time in Export Assets tool...

Employee

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226 Messages

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4.6K Points

5 y ago

Bug fix release is inbound that addresses this issue.