john_demke's profile

2 Messages

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80 Points

Tue, May 7, 2019 5:57 PM

Photoshop: "Export As" intermittently not working.

Occasionally when using "Export As" it breaks. When "Export As" is clicked, a new pane titled "Export As" opens but the image is not visible and the blue "Export All..." button is not blue but grey like the "Cancel" button.

When this happens:
  1. I click "Cancel" on the "Export As" pane
  2. Save the file
  3. Close Photoshop
  4. Re-open Photoshop
  5. Open the saved file
  6. Try Export As again
If this doesn't solve the issue, I close out everything and reboot my computer.

Please fix this.

Sincerely,

Responses

Adobe Administrator

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3.5K Messages

 • 

53K Points

2 y ago

Howdy John,

What OS are you running?  And which specific version of Photoshop?  What other apps do you have open?  How much scratch disk space?

Thanks!
David

2 Messages

 • 

80 Points

2 y ago

I'm running Microsoft Windows 10 Pro version 10.0.17134 Build 17134. I have the Creative Cloud version of Photoshop with the latest version. I have Bridge, Chrome, Spotify and Outlook open, usually. My hard drive is 916 GB (1 TB) with 634 GB free space.