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Adobe Photoshop Family

1 Message

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70 Points

Thu, May 3, 2018 1:40 PM

Acknowledged

Photoshop: Export As... hanging and freezing Photoshop

When I try to export artboards using the Export As... options, Photoshop will hang and freeze. The app won't display as non-responsive, but I am locked from doing anything else in Photoshop while it hangs in a loading state.

Trying to export 2 artboards specifically which are 1600px x 1180px in size. 

Responses

18 Messages

 • 

568 Points

2 years ago

Hi Jessica, 

We do have some bugs already logged for Export As.  In order to determine if your issue is related, we will need more information.  If you are able to provide one, a sample file would be best.  Also, please include your System Information -- obtained through the Help > System Info... menu item.

Thanks,
Sam