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Adobe Photoshop Family

26 Messages

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494 Points

Sun, Nov 24, 2019 2:58 PM

Photoshop: Error "Something went wrong initializing Creative Cloud Libraries"

I installed Photoshop version 21.0.1. In the Libraries panel, I get the error  "Something went wrong initializing Creative Cloud Libraries". I followed the advice after clicking "More information" link. None of the actions help.
I get similar error in the Creative Cloud Desktop as well.
I am using Windows 10, latest update.

Responses

Adobe Administrator

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15.9K Messages

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295.2K Points

a year ago

Sr. Product Manager, Adobe Digital Imaging

26 Messages

 • 

494 Points

a year ago

Yes, those are the steps I followed.

Adobe Administrator

 • 

15.9K Messages

 • 

295.2K Points

a year ago

OK. If you're still having trouble, probably best to sign in here and contact support directly: https://helpx.adobe.com/contact.html

Sr. Product Manager, Adobe Digital Imaging