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1 Message

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80 Points

Thu, Nov 8, 2018 4:41 PM

Photoshop: Error message saying, "Could not save ___ because fonts could not be found on the system," even when I had not used the type tool at all.

Randomly now when I try to save, an error message pops up saying, "Could not save ____ because fonts could not be found on the system," even when I had not used the type tool at all. The problem began after I installed Mojave for my Mac and solved the issue of Photoshop crashing every time I opened it. The file remains at 0% saved after showing this message, so I have to force quit PS every time.

Anyone know what to do? I've had no luck searching for the solution, and this seems so bizarre that I wouldn't know where to start.

Responses

Adobe Administrator

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15.8K Messages

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295K Points

2 years ago

What version of Photoshop? Are you using any font management plug-ins? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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112 Points

2 years ago

I am having the exact same issue even when I have not used the font tool..
Doesn't matter what filetype I try and save it as either.

2 Messages

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112 Points

2 years ago

*UPDATE* You need to allow photoshop access to files, this has fixed it for me!
System preferences - Security & Privacy - Accessibility (privacy) - check the box for photoshop.
Hope this solves it for you too!!

Adobe Administrator

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15.8K Messages

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295K Points

Thanks. For others looking at Mojave issues see : https://helpx.adobe.com/photoshop/kb/...

Christine, what version of PS are you running?

Sr. Product Manager, Adobe Digital Imaging

1 Message

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60 Points

2 years ago

I had this problem too, even with Photoshop granted access in Security & Privacy.  The thing I tried that finally solved it was turning off "Save in background" in Photoshop preferences.  Hope that helps anyone else with this problem!

1 Message

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60 Points

Thank you so much. It works for me.

1 Message

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60 Points

Million thanks - your hint saved me hours.

1 Message

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60 Points

2 years ago

ahhhhhhh this is happening to me, using old CS6 will try Christine Stewarts help

1 Message

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60 Points

2 years ago

Can someone please fix this issue? I cannot name the number of times my computer has crashed and because photoshop auto-saved, hours of work was not wasted. A system update should not require one to turn off this function to still save your work. Please someone find a way to repair this!

1 Message

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60 Points

2 years ago

Now having the same problem.

1 Message

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60 Points

6 months ago

Hi there! I had the same issue, could not save, then it said is saving but it wasn't... tried all the solutions above and nothing worked until I bumped into another forum and found my solution! 
(https://community.adobe.com/t5/photoshop/ps-file-not-saving/m-p/11270344?page=1#M345905 )
Go to Image/duplicate, this will make an exact copy keeping all the layers, then go ahead and save in your desired location :)