Skip to main content
Adobe Photoshop Family
S

3 Messages

 • 

90 Points

Wed, Nov 25, 2020 11:06 AM

Photoshop: Document redraw issue in Fullscreen

Hi.. i don't know that it's a bug on the latest Photoshop version or something wrong with my PC, every time i tried to change a full-screen mode the interface is getting an error, stuck and mess.

Tried Googling the solutions but no luck.

The old version (21.2.4) works fine.

OS windows 10 64bit.

I don't have any idea what's this issue should be called, please see the screenshot.

Responses

Adobe Administrator

 • 

15.8K Messages

 • 

295.1K Points

2 months ago

Looks like graphics card issue. Try disabling Use Graphics Processor: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#DisableGraphicsProcessor 

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

90 Points

2 months ago

I have two PCs, one using RTX 2060 and the other one use AMD RX570, both have the same issue, but there is no issue with the 21.2.4 version

Adobe Administrator

 • 

15.8K Messages

 • 

295.1K Points

So disabling the GPU has no affect?

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

90 Points

It's still the same, even after updating the display driver, the issue still occurred. After a few minutes of working and press F to view the full-screen mode the display getting stuck and will back to normal after restarting it, and so over and over again...